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Provide front-line technical and customer support for DFN products: resolve entry-level issues, monitor and respond to tickets, document and escalate per procedures, assist technicians with turn-up and troubleshooting, handle order entry and returned equipment, and manage multiple priorities while maintaining high customer service standards.

Own Chai’s end-to-end financial operating system, including the close process, financial modeling, cash forecasting, spend visibility, revenue recognition, compliance, and leadership reporting. This first finance hire will manage complex AI compute, data, and pharmaceutical contract finances while improving workflows and supporting founders in a fast-moving startup environment.

Provide end-to-end technical support across client environments, troubleshooting Microsoft 365, Entra ID, Windows Server, Active Directory, networks, VPNs, desktops, and infrastructure. Diagnose root causes, implement solutions, document resolutions, communicate with technical and non-technical users, escalate appropriately, and identify automation opportunities to improve managed service delivery.

Assists account managers with freight brokerage operations, including carrier selection, rate negotiation, load scheduling, shipment monitoring, client and carrier communication, claims resolution, receivables, and accurate software updates. Evaluates carrier performance, safety, insurance, equipment availability, costs, and in-transit issues while ensuring fiduciary responsibilities and timely deliveries. Requires strong customer service, communication, attention to detail, multitasking, and decision-making skills.

Develops sales and customer relationships within an assigned HVAC territory. Responsibilities include prospecting, managing accounts, demonstrating products, negotiating pricing, achieving sales targets, preparing quotes and contracts, entering customer data, resolving delivery or product issues, and attending trade shows. The role requires HVAC wholesale distribution sales experience, technical product knowledge, negotiation skills, and reliable transportation for territory travel.

Leads business communications and visual storytelling for Scholastic Trade Publishing. Develops sales, marketing, launch, executive, and internal communications materials; creates partner presentations; manages a centralized communications platform; and maintains consistent messaging, visual identity, and brand voice. Collaborates with Editorial, Sales, Marketing, Publicity, Corporate Communications, and executive leadership to support publishing priorities, title launches, business alignment, and stakeholder engagement.

Leads Uber Freight strategy and planning analytics, including monthly and global business reviews, executive dashboards, competitive intelligence, and strategic initiatives. The role analyzes business performance, develops reporting using SQL and spreadsheets, creates leadership presentations, and collaborates cross-functionally with commercial, marketplace, operations, finance, and technology teams.

Lead and mentor a software engineering team while overseeing software product delivery, project planning, hiring, and cross-functional collaboration. Drive cloud infrastructure best practices, infrastructure as code, automation, CI/CD, security compliance, and optimization of cloud performance, capacity, and costs. Align engineering objectives with business goals and foster innovation, continuous learning, and an inclusive, high-performing team culture.

Designs, develops, and enhances enterprise software components and applications. Provides technical leadership across platforms, defines CI/CD automation, analyzes applications, and contributes throughout the development lifecycle. Builds scalable service-oriented and microservices architectures, data models, integrations, user interfaces, and cloud-native solutions. Collaborates with stakeholders on complex solutions, recommends technologies and product enhancements, and modernizes automotive desking systems supporting pricing, financing, incentives, and dealer workflows.

Develop and optimize cross-channel lifecycle and retention marketing strategies for clients across email, web, push, social, and SMS. Create campaign briefs, approve assets, analyze performance using dashboards and reports, track incremental revenue, and provide strategic recommendations. Build client relationships, support sales pitches and scoping, and manage multiple projects, stakeholders, and workstreams while driving measurable growth.