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The Creative Director will define Tidal’s creative vision and quality standards across its brand and product ecosystem. Responsibilities include developing brand platforms and campaigns, repositioning the brand, maintaining creative consistency, shaping briefs, directing designers, writers, and production partners, and collaborating with marketing, product, and partnerships leaders. This individual contributor will lead project teams, remain hands-on, and drive initiatives from concept through activation.

Own SEO and GEO strategy, execution, experimentation, and measurable results across traditional search and AI-driven discovery. Lead efforts to improve the discoverability and citation of 64 million academic papers. Direct a team of engineers and designers, author PRDs, conduct technical SEO audits, build systems, analyze quantitative outcomes, and develop a strategy without an existing playbook. The role is fully onsite in the San Francisco Bay Area and reports directly to the CEO.

Conduct red-team assessments of formally verified systems, evaluating proofs, specifications, threat models, and trusted computing bases. Build AI-driven vulnerability discovery, triage, and exploit-generation tooling; identify and demonstrate exploitable weaknesses in software and infrastructure. Produce rigorous security reports, publish methodologies, collaborate with domain experts and third parties, and deliver engagements on fixed schedules.

Own Big Draw Golf Club’s social media presence across Instagram, TikTok, YouTube Shorts, Facebook, and emerging platforms. Create, shoot, edit, caption, and publish content; appear on camera; capture winner stories; manage DMs and comments; run paid social campaigns; analyze performance; and grow memberships. The role requires golf fluency, strong writing, fast video production, community engagement, and independent calendar management. It is contract-to-hire, primarily remote with occasional travel for shoots and winner trips.

Own and improve Tessellate’s physician-to-organization matching engine by evolving rules-based matching toward semantic matching, embeddings, and vector search. Establish precision, recall, and evaluation practices; resolve healthcare organization identities across millions of records; and maintain a reliable, lightweight data platform. The role requires strong Python and SQL, applied machine learning expertise, production recommendation or ranking experience, and end-to-end ownership in an early-stage startup.

Respond to customer inquiries through chat, phone, and email; resolve technical issues and escalations; promote product adoption; help customers maximize platform functionality; contribute to knowledge-base content; and collaborate with Sales, Product, QA, and Account Management. The role supports SaaS customers using HTML, CSS, JavaScript, and APIs to troubleshoot and drive long-term success.

Lead the company’s finance function across accounting, FP&A, budgeting, treasury, AP/AR, payroll, compliance, reporting, and tax. Build scalable forecasting and financial systems, guide resource allocation and business strategy, support fundraising and investor reporting, manage audits and controls, and provide financial insights to executive leadership and the board.

Architect and lead the company’s revenue operations function, advising Sales leadership through forecasting, territory, quota, pipeline, and reporting analysis. Own HubSpot and the go-to-market technology stack, build scalable processes for deal desk, approvals, quote-to-cash, lead routing, renewals, and expansions, and improve funnel performance. Develop AI-powered workflows, intent-signal pipelines, customer-facing assets, and sales enablement materials using tools such as Clay, Zapier, and LLM coding agents.

Design, build, and maintain scalable data infrastructure, including ETL/ELT pipelines, data warehouses, data lakes, and Microsoft Fabric lakehouse solutions. Develop SQL, Python, and Spark transformations; implement governance, lineage, quality monitoring, and testing; and support CI/CD and infrastructure-as-code deployments. Collaborate with analysts, data scientists, architects, developers, and business stakeholders to define data requirements, document technical solutions, and deliver reliable enterprise data platforms.

Manage day-to-day direct mail campaign operations, including client calendars, artwork collection, production plans, proofreading, and final print approvals. Coordinate with clients, design, and production teams to ensure timely, accurate mailings. Support special projects involving accounts receivable, recruiting, HR, and CRM management. The role requires strong organization, communication, attention to detail, time management, problem-solving, and client relationship skills.