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Own key month-end close activities, including reconciliations, accruals, fixed assets, prepaid schedules, journal entries, and general ledger maintenance. Support audits, strengthen accounting controls, and improve documentation and processes. Partner with the Director of Accounting to optimize the ERP and implement AP and expense platforms, leveraging automation and AI to make workflows faster, more accurate, and scalable.

Develops and scales digital advertising programs, sponsorships, partnerships, and programmatic opportunities. Builds advertising packages, sales materials, operating processes, and campaign workflows while coordinating Product, Engineering, Analytics, Marketing, Sales, and Revenue Operations. Manages Google Ad Manager operations, including inventory planning, campaign delivery, pacing, optimization, and reporting. Uses campaign and business data to improve performance and identify revenue growth opportunities.

Build and architect scalable React Native mobile applications from scratch. Lead technical decisions involving app structure, patterns, libraries, coding standards, and architecture. Collaborate with cross-disciplinary teams, mentor engineers, conduct code reviews, plan major projects, and promote high-performance software engineering practices using Agile methodologies.

Manage and renew existing B2B customers, increase net revenue, mitigate account risk, and ensure agreed success criteria are met. Build trusted customer relationships through recurring meetings and in-person events, provide energy-market expertise, answer questions, and coordinate internal support. The role requires proactive pipeline management, clear communication, customer retention expertise, and comfort learning a complex energy industry.

Manage strategic enterprise customer relationships for mParticle’s CDP, serving as a trusted advisor to global Fortune 50–500 brands. Develop success plans, drive platform adoption, expansion, retention, and measurable business outcomes. Lead executive stakeholder engagement and QBRs, monitor customer health, and collaborate with Solutions, Sales, and Product teams. Provide platform guidance, influence product direction through customer feedback, and use AI and automation to improve account intelligence, planning, and customer outcomes.

Develop enterprise customers’ automation strategies, identify and deploy high-value AI-enabled use cases, quantify ROI, and drive adoption, renewal, and expansion. Build executive and stakeholder relationships, advise on governance and scalable orchestration, coordinate internal and customer teams, interpret usage data, and create repeatable methodologies and playbooks for Zapier’s enterprise customer success program.

Launch WatchDog’s peer-to-peer dog-care app in NYC and Brooklyn by creating and managing social media content, appearing in promotional content, planning events, promoting the app at dog parks, posting flyers, and engaging users through online forums, comments, direct messages, and Reddit. The role targets 5,000 paid members during a one-month contract, with potential extension, broader growth responsibilities, and future compensation opportunities based on performance.

Own customer data migrations from legacy systems through QA and launch. Clean, map, import, and validate event, customer, order, donation, ticketing, and marketing data. Configure and troubleshoot integrations, APIs, webhooks, sync failures, and production data issues using SQL, logs, dashboards, and administrative tools. Create migration playbooks, documentation, validation processes, and rollback plans while partnering with customers, support, product, and engineering.

Supports venture capital clients by ingesting, transforming, mapping, and verifying portfolio financial data from Excel, PDFs, CSVs, and other sources. Improves AI agent workflows, prompt design, and automation protocols while collaborating with Customer Success, Product Support, engineering, product, and operations. Provides customer support and helps scale accurate, efficient data-processing workflows.

Lead a global software engineering team building and operating scalable, fault-tolerant electronic trading platforms. Own technical strategy, architecture, requirements, development, testing, production support, and delivery. Design event-driven systems using Java and Kafka, guide cloud-native modernization with Kubernetes, evaluate technologies, mentor engineers, and establish strong engineering practices. Partner closely with product, architecture, business, and executive stakeholders while applying AI-assisted development practices and maintaining a customer-focused product mindset.