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Top Customer Success Jobs in Houston, TX
Software
The Director of Customer Success Operations is responsible for optimizing post-sale functions to improve customer retention and satisfaction through data-driven strategies, process refinement, and team leadership.
Top Skills:
Psa PlatformsSalesforceZendesk
Artificial Intelligence • Big Data • Fintech • Machine Learning
The Customer Success Manager builds relationships with customers, addresses business challenges, demonstrates product value, and champions customer needs for Sift's Digital Trust & Safety solutions.
Top Skills:
APIsSaaS
Fintech • Software
As a Customer Success Manager at Karbon, you'll manage client relationships, drive product adoption, monitor customer health, and strategize for client success and retention.
Top Skills:
Invoicing & Payments SoftwareSaaS
Fintech • Software
As a Customer Success Manager at Karbon, you'll manage client relationships, create success strategies, promote product adoption, and ensure customer satisfaction while monitoring account health.
Top Skills:
B2B SaasConsultingProject Management
Events • Software
As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.
Top Skills:
B2B SaasMartech
AdTech • Agency
The Director of Client Success leads product sales execution, manages client relationships, tracks sales goals, and develops fundraising strategies for nonprofit and political organizations.
Top Skills:
JIRA
Information Technology • Business Intelligence
As a Customer Success Manager, you'll manage customer relationships, drive product adoption, and collaborate with various teams to optimize customer value.
Top Skills:
GainsightSalesforceTotango
Digital Media
The Senior Customer Success Manager at Vidyard will stabilize at-risk accounts, manage the renewal lifecycle, and collaborate cross-functionally to enhance customer success outcomes.
Top Skills:
ClayEverafterGongHubspotIntercomLookerMetbaseSalesforceStatisfyZendesk
20 Days AgoSaved
Healthtech
The PICS Manager focuses on customer success through operational improvements, implementation management, and relationship building to drive product value, including analytical processes and customer communications.
Top Skills:
Business Intelligence ToolsElectronic Healthcare RecordsMachine LearningPower BIPredictive AnalyticsPrescriptive AnalyticsTableau
Software
The Customer Success Specialist will manage customer onboarding and retention, analyze metrics, resolve issues, and collaborate with Sales for growth opportunities.
Top Skills:
GainsightHubspot
eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills:
CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
Edtech • Social Impact • Virtual Reality
The Customer Success Team Lead oversees CSMs, ensures customer retention and satisfaction, manages a $2M+ book of business, and collaborates on customer success strategies.
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Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
The Customer Success Manager will support high-profile customers, drive product adoption, maintain relationships, and mitigate churn risk while managing internal and external initiatives.
Top Skills:
CodecsContact Center TechnologyCosFirewallsLanPbx DeploymentQosRoutersRtpSipSwitchesTcp/IpVoip TechnologyWan
20 Days AgoSaved
Artificial Intelligence • Software
The Customer Success Lead manages key healthcare client relationships, develops strategic roadmaps, ensures successful delivery of solutions, and drives revenue growth through upselling and renewal opportunities.
Top Skills:
Data AnalyticsHealthcare It SystemsWorkflow Automation
Healthtech • Social Impact • Telehealth
Manage high-value enterprise clients, ensuring service delivery and relationship building. Leverage data for account strategies and client engagement, with a focus on communication and marketing campaigns.
Top Skills:
Google SuiteProject Management ToolsSalesforceXls
Big Data • Information Technology • Software • App development • Infrastructure as a Service (IaaS)
The role involves acting as a technical advisor for customers, providing guidance on Confluent's products and strategies for technical success, while also helping to drive customer satisfaction and growth.
Top Skills:
Apache FlinkApache KafkaAWSAzureGCPGoJavaPython
Information Technology
The Customer Success Manager will build relationships with diverse clients, driving platform adoption and ensuring long-term partnerships while growing technical skills.
Top Skills:
APIsSQL
Software
Manage customer success by building relationships, securing renewals, and identifying growth opportunities. Collaborate with sales and product teams to exceed customer expectations and improve satisfaction.
Healthtech
As a Customer Success & Retention Specialist, you will provide excellent customer service, handle high call volumes, improve customer satisfaction, and rebuild trust with at-risk customers while achieving KPIs.
Top Skills:
ChromeOutlookSalesforceTwilioZoom
Artificial Intelligence • Software • Generative AI
The Mid-market Customer Success Manager will drive customer adoption and retention by managing relationships, onboarding, training, and developing best practices for using the company's product across organizations.
Top Skills:
AIB2B SaasCs Tools
Healthtech
Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.
Top Skills:
Crm SoftwareCustomer Analytics DashboardsSpreadsheet Forecasting
Food • Logistics • On-Demand • Retail • Software
The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.
Top Skills:
Api IntegrationsPythonSQL
Fitness • Healthtech
Manage client relationships to enhance retention, identify upsell opportunities, track account performance, and collaborate with internal teams for service delivery.
Top Skills:
MS OfficeSaaSSalesforce
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
Customer Success Managers at BitGo manage relationships with institutional clients, guide onboarding, provide support, and relay customer feedback for product improvement.
Top Skills:
CryptocurrencyCustomer SupportDigital Assets
Artificial Intelligence • Software • Analytics
The Customer Success Manager will drive enterprise growth, manage strategic relationships, oversee full customer lifecycle, and enhance retention efforts for a portfolio of high-value clients.
Top Skills:
APIsData AnalyticsSaaS
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