Top Fintech Customer Success & Experience Jobs in Houston, TX

As a Collections Representative, you will handle inbound and outbound calls with customers regarding overdue accounts, negotiate payment arrangements, and resolve concerns while maintaining professionalism and empathy.

The Client Manager will manage a portfolio of clients, driving performance through data analysis, problem-solving, and strategic partnerships to enhance client success.

The Associate, Customer Solutions will manage department reporting and procedures, ensure compliance with regulations, identify operational improvements, and support analytics in a customer support role.

The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.

The Call Monitoring Manager leads the call monitoring program, ensuring quality assessments of customer interactions, coaching staff, and promoting accountability and improvement processes within a regulated environment.

The Procore Consultant II will design and implement client-specific solutions, train teams, mentor analysts, and support sales efforts with Procore and construction accounting expertise.

The Customer Service Representative manages client interactions, providing support through high volume phone calls, resolving issues, and maintaining strong client relationships while working remotely.

The Default Servicing Specialist monitors investments for default events, communicates with homeowners, and conducts due diligence on default incidents, maintaining accuracy and compliance with regulations.

Manage and mature Upstart's privacy program, embedding privacy controls into products and ensuring compliance with regulations. Lead assessments and collaborate with various teams on data safeguards.

Liberty Mutual's Spark Summit is a two-day virtual program for college freshmen and sophomores, offering skill building, technical interview preparation, mentorship, and access to internship interviews.