Top Fintech Customer Success & Experience Jobs in Houston, TX

The Associate Personal Banker will deliver exceptional customer service, assist in opening accounts, propose products, and refer financial needs while adhering to compliance regulations.

The IT Support Engineer II will troubleshoot IT issues, develop solutions, maintain IT infrastructure, and provide support for users. This includes managing hardware, networks, and creating health reports while ensuring effective communication and training.

Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.

The VP of Enterprise Relationship Management will enhance strategic partnerships, lead global collaborations, and shape the future of relationship management at MetLife, focusing on business retention and new development.

As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.

The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.

As a Care Manager at Empathy, you'll guide families through their journeys with compassionate support in English and Spanish, ensuring a positive user experience across various communication channels.

The Claims Adjuster will manage workers' compensation claims, ensuring compliance and delivering excellent customer service while mitigating claim exposure and advocating for a superior claims experience.

The Client Support Specialist manages client inquiries, ensures compliance, coordinates account audits, assists in administrative tasks, and supports collections.

Manage and grow key insurance carrier partnerships, driving new product launches with a focus on improving risk through technology.

Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.