Top Tech Jobs & Startup Jobs in Houston, TX

Provides production support for CRM, workflow, and AI-enabled business platforms. Responsibilities include issue triage, troubleshooting, root-cause analysis, user onboarding, access and configuration administration, release readiness, user acceptance testing, documentation, training, and coordination across business and technology teams. The role also identifies recurring issues and process improvements that enhance platform stability, adoption, and user experience.

Supports product planning, prioritization, testing, and delivery for CRM, Service360, workflow automation, and AI initiatives. Partners with business and technology teams to gather requirements, create user stories, manage backlogs, coordinate pilots and releases, support training, and track adoption. Analyzes customer journeys, associate feedback, and service processes to identify automation and experience improvements. Applies AI tools to improve productivity, servicing workflows, and customer and broker outcomes.

Handle 100% inbound customer calls to retain and upsell TV, internet, and wireless services. Meet quotas, use consultative selling, maintain customer relationships, and work scheduled shifts including nights/weekends.

Own go-to-market strategy and execution for YCharts data products, partnering with Product, Marketing, Sales, and Customer Success. Responsibilities include launch planning, product positioning, messaging, sales enablement, customer and competitive research, internal and external communications, and coordinating multiple concurrent launches. The role translates complex financial products and market data into clear customer value for wealth managers, advisors, and asset managers.

Own GTM performance analytics, KPI and target setting, reporting, forecasting, compensation planning, and performance reviews across Sales and Post-Sales. Identify anomalies and optimization opportunities involving conversion, churn, productivity, pricing, packaging, segmentation, channel economics, and customer quality. Partner with Finance and GTM leaders to develop recommendations, lead strategic initiatives, and ensure data integrity while translating analysis into actionable business decisions.

Supports compensation operations in Workday and related HR systems by maintaining data, generating reports, conducting audits, testing system updates, and supporting annual and off-cycle compensation cycles. Coordinates documentation, meetings, trackers, templates, and leadership materials. Identifies data discrepancies, resolves issues, escalates risks, and contributes to process improvements, reporting enhancements, and administrative workstreams while maintaining confidentiality and data accuracy.

Manage GM sales and service agreements across North Central Texas dealerships. Advise dealer leadership, drive revenue, retention, customer experience, KPI performance, and program execution. Analyze marketing and merchandising plans, create annual business plans, resolve aftersales customer cases, and support warranty and policy requests. Frequent territory travel and dealership visits are required.

Manages GM dealer relationships across Vermont, New Hampshire, and upstate New York. Drives district revenue, customer retention, service and parts performance, customer experience, and KPI achievement. Advises dealership leadership, develops business plans, analyzes marketing and merchandising strategies, resolves aftersales customer cases, supports warranty and policy requests, and ensures execution of training and customer care programs. The role requires frequent territory travel and automotive dealership fixed-operations expertise.

Leads and scales Advisory, Delivery, and Support workstreams across a distributed technical services organization. Establishes shared operating standards, capacity planning, quality controls, SLAs, escalation processes, reporting, and governance. Oversees technical delivery outcomes, resource allocation, architecture quality, support coverage, hiring plans, onboarding, and partner collaboration. Partners with Enablement, Sales, Project Managers, and SI/GSI organizations to improve delivery predictability, utilization, client satisfaction, and technical excellence.

Supports semiconductor engineering projects through device testing, characterization, data analysis, process development, and optimization. Collaborates with cross-functional teams to troubleshoot technical issues and improve semiconductor design and manufacturing processes. The internship provides hands-on experience with semiconductor technology, engineering tools, and simulation software.

Develop and test AI software using large datasets, Python, JavaScript, and C++. Evaluate algorithms, statistics, and data to improve industrial applications. Collaborate with machine learning and data engineers on end-to-end AI and integration solutions, stay current with AI trends and regulations, and present project progress to leadership and stakeholders.

Develop, test, and integrate AI software for aerospace and industrial applications. Interns will use Python, JavaScript, and C++ to build AI solutions, evaluate data and algorithms, collaborate with machine learning and data engineers, monitor AI trends and regulations, and present progress to leadership and stakeholders.

Leads Mobile Service Coordinators during overnight and weekend shifts, managing daily operations, staffing, service levels, escalations, performance metrics, coaching, and employee development. The Supervisor partners with dispatch, fleet services, client success, and field teams to resolve issues, improve processes, and enhance customer satisfaction. Responsibilities also include workforce planning, onboarding, compliance, team communications, and fostering accountability and continuous improvement.

Designs and operates batch, streaming, and real-time data platforms and pipelines using Spark, Kafka, Iceberg, Airflow, and cloud infrastructure. Owns data lake evolution, data quality, observability, reliability, governance, event instrumentation, schema management, and privacy controls for PII, retention, deletion, and residency. Leads complex initiatives end-to-end, troubleshoots production issues, mentors engineers, and develops AI agent harnesses that enforce data engineering standards and quality gates.

The Strategic Account Executive drives revenue growth in mid-market accounts, serves as a trusted advisor, manages strategic sales cycles, collaborates cross-functionally, and shares market insights to enhance product development.