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Leads enterprise AI applications and operational effectiveness across contact center operations. Owns AI use cases, ROI, automation roadmaps, virtual agent improvement, workforce optimization, technology deployment, vendor partnerships, and continuous improvement. Builds business cases, monitors performance metrics, drives change adoption, and leads distributed teams while collaborating with IT, Analytics, HR, Quality, and Product stakeholders.

Build and scale enterprise B2B support operations by designing SOPs, managing Zendesk and other support technologies, implementing automation, creating KPI dashboards, establishing SLAs, and leveraging AI/ML to improve efficiency and customer service. Partner cross-functionally with leadership, Engineering, and customer-facing teams to standardize workflows, optimize response times, and support key accounts.

Gulliver Preparatory School welcomes general applications from talented individuals interested in contributing to its educational community. Applications are retained for consideration when suitable faculty or staff opportunities arise. The school offers competitive compensation, comprehensive benefits, professional development support, and a collaborative, inclusive workplace in Miami.

Compile and post financial transactions, prepare invoices and reports, reconcile bank statements, resolve discrepancies, and assist with payroll processing and reconciliation using Paylocity. The role supports the Controller and finance team with accurate recordkeeping, transaction documentation, and accounting projects. This is a part-time hotel position requiring schedule flexibility, including weekends and holidays.

Own enterprise leadership capability development, talent reviews, succession planning, organizational effectiveness, and change initiatives. Partner with leaders and HR Business Partners to define competencies, create development experiences, facilitate talent reviews, assess organizational needs, guide change adoption, and measure business impact. The role requires influencing without formal authority, managing vendors and cross-functional work, and translating strategy into scalable talent solutions. Regular onsite presence in Dublin, Ohio, plus occasional travel, is required.

Administers cybersecurity technologies and controls, including endpoint security, identity and access management, security monitoring, incident response, risk assessments, data protection, and loss prevention. Develops security awareness and phishing simulation programs, coordinates remediation and compliance efforts, and partners with IT and business teams to strengthen the organization’s security posture. The role requires four years of related experience, a bachelor’s degree or equivalent experience, and Security+ certification within six months.

Support capital structure strategy, financing opportunities, fundraising, and investor engagement. Responsibilities include analyzing funding alternatives, preparing financial models and investor materials, coordinating due diligence and communications, researching markets, and building relationships with institutional investors, lenders, and capital partners. The role partners with executive leadership, finance, and business teams on strategic initiatives and capital deployment decisions.

Leads the bank’s accounting and financial reporting functions, including GAAP compliance, regulatory reporting, audits, tax records, financial statements, budgeting, internal controls, and policy maintenance. Supervises Accounting/Finance staff, coordinates regulatory examinations and external audits, supports the CFO and Board, and assists with ALCO processes and financial communications.

Manages an assigned service territory, supervising and coaching Route Sales Representatives while driving customer retention, account growth, renewals, service quality, collections, safety, and profitability. Conducts frequent customer and route visits, resolves service concerns, supports installations, recruits employees, coordinates training, manages merchandise controls, and investigates incidents. The role requires substantial travel, customer interaction, negotiation, personnel management, physical activity, and DOT compliance.

Manage and optimize programmatic and omni-channel campaigns across Google Marketing Platform (DV360, CM360, SA360). Serve as primary client contact for 1-2 clients, support multiple accounts, identify upsell opportunities, improve processes, assist with billing and troubleshooting, deliver trainings, codify best practices, and collaborate with data and engineering peers to scale media and data solutions.