Top Tech Jobs & Startup Jobs

Architect and lead production AI products, including chatbots, document processing systems, and agentic workflows. Build FloQast’s centralized AI platform with model routing, vector search, provider management, observability, and MCP integrations. Integrate AI systems with accounting platforms, repositories, APIs, and cloud environments. Establish AI engineering standards, ensure compliance and reliability, and mentor engineers while providing technical leadership across the organization.

Provides empathetic support to students through calls, chats, texts, and emails. Handles Tier II tickets and escalations, resolves issues, uses AI-powered tools, documents feedback and product bugs, and shares insights with stakeholders. The role requires strong communication, multitasking, de-escalation, time management, product learning, and availability for evening or weekend shifts. It is primarily remote and customer-facing, with interactions occupying over 80% of the workday.

Own CX operations roadmap initiatives from concept through delivery, identifying opportunities for automation and AI. Build and optimize Salesforce and Intercom workflows, integrations, reports, dashboards, surveys, and routing logic. Partner with Engineering, Business Systems, BI, Sales, Finance, Marketing, and Enablement to deliver cross-functional solutions, drive adoption, and manage change. Analyze CX metrics including NPS, CSAT, retention, support, and success data to provide leadership recommendations while tracking risks, dependencies, and initiative progress.

Build and operate foundational developer infrastructure across CI, build systems, deployment orchestration, and test platforms. Improve build speed, deployment safety, test reliability, observability, and engineering productivity at scale. Own services from architecture through production, including SLOs and on-call operations. Lead cross-functional technical projects, partner with engineering teams, mentor engineers, and shape platform strategy.

Provides hands-on technical leadership for scalable full-stack web applications and core platform services. Designs architecture, develops and deploys secure software, resolves distributed-system issues, mentors engineers, and collaborates across product and QA teams. Integrates LLMs, AI-assisted workflows, and agentic capabilities into .NET and Python systems while applying responsible AI practices. Contributes to technical documentation, quality standards, regulatory compliance, and the full software development lifecycle.

Supports product teams by managing tools, systems, workflows, documentation, and operational processes. The role assists with data collection, trend analysis, project tracking, process reviews, change management, and internal feedback loops under senior guidance. It helps improve team efficiency, visibility, consistency, and scalability across product operations.

Leads go-to-market activation for GoodRx HCP and DTC media offerings. Translates strategy into launch plans, positioning, packaging, sales enablement, training, and field-ready materials for pharmaceutical brands and agencies. Coordinates cross-functional execution across Sales, Product, Analytics, Marketing, Legal, Client Success, and Revenue Operations. Builds commercial narratives, supports pitches and RFPs, gathers market feedback, and develops repeatable commercialization and enablement frameworks.

Build and own CRM features and workflow automations supporting sales, marketing, onboarding, and support. Develop full-stack functionality using Next.js, FastAPI, Inngest, and related technologies; partner with teams to automate workflows; create agentic solutions for enrichment and task automation; and manage features from planning through monitoring and refinement. The role requires strong web development expertise, product sense, autonomy, communication, and experience with modern JavaScript or TypeScript frameworks and orchestration tools.

Own Empathy’s organic social strategy across LinkedIn, Instagram, and additional platforms. Build consumer and B2B audiences, develop platform-native content, support campaigns and launches, drive thought leadership, steward sensitive brand messaging, and use analytics to optimize performance. The role also directs creative collaboration, tests content approaches, leverages AI tools, tracks engagement and audience growth, and reports results.

Design and build maintainable data pipelines, ETL processes, and data architecture standards. Collaborate with product managers, analysts, and machine learning engineers to translate requirements into automated, scalable solutions. Apply software engineering best practices, asynchronous systems, APIs, streaming, testing, monitoring, and Python and SQL expertise. Help prioritize data initiatives based on business impact and communicate complex technical concepts to technical and non-technical stakeholders.