Top Tech Jobs & Startup Jobs in Hartford, CT

Leads strategy, modernization, and execution across multiple public safety SaaS products or initiatives. Defines portfolio roadmaps, pricing, positioning, and business cases; partners with Engineering, Design, Sales, Marketing, and customer teams; drives AI and analytics adoption; oversees complex cross-functional delivery; represents the portfolio with executives and customers; and mentors product professionals.

Own analytics for Customer Success and Operations by translating ambiguous business questions into metrics, reports, dashboards, and PRDs. Partner with senior leaders, CSMs, Analytics Engineers, and Operations teams to improve retention, permit turnaround, and organizational scalability. Build self-service dashboards, develop dbt models, document analytics assets, prioritize high-impact requests, and use LLM tools to accelerate SQL, reporting, and data-model development.

Manage pricing infrastructure and strategy, maintain price books, evaluate EBITDA impact, and lead commercial integration for acquisitions and Greenfield operations. Deliver P&L variance, price mix, financial risk, and productivity analyses supporting margin improvement and Capex decisions. Partner with Operations, IT, and the AI Steering Committee on commercial systems, responsible AI governance, and AI-enabled workflow improvements. Regular travel to branches and regional operations, including overnight stays, is required.

Build and maintain Snowflake and dbt data platforms, including ELT pipelines, tested models, orchestration, monitoring, documentation, access controls, and governance. Optimize performance and costs while ensuring reliable, discoverable data for internal dashboards, client products, and AI/ML use cases. Translate ambiguous stakeholder needs into durable solutions and apply strong software engineering practices, including Git, CI/CD, code review, Python, testing, and alerting.

Manage enterprise customer relationships to drive product adoption, value realization, retention, renewals, and expansion. Deliver customized training, webinars, and enablement programs; identify and mitigate churn risks; use customer success metrics and analytics to manage account health; influence executive stakeholders; and collaborate with Sales, Product, Engineering, Services, and Support teams.

Architects, develops, and maintains enterprise-scale customer communication solutions using Quadient Inspire. Builds compliant, accessible, multi-channel outputs across print, email, digital documents, and reports. Integrates platforms through REST and SOAP APIs, troubleshoots production issues, supports SDLC activities, testing, releases, monitoring, documentation, and upgrades. Partners with stakeholders, mentors engineers, conducts code reviews, and drives automation, quality, performance, and regulatory compliance.

Design, integrate, validate, and optimize complex motion products and systems. Translate customer needs into technical requirements, support system architecture decisions, mitigate technical risks, execute verification and validation activities, resolve complex technical problems, and provide technical guidance and mentoring to cross-functional engineering teams. The role supports customer engagements, supplier visits, product development, and cross-site collaboration, with travel up to 30%.

Performs ISO 26262 functional safety analysis for software-enabled vehicle systems from concept through production. Develops safety analyses, ratings, concepts, requirements, and documentation; identifies hazards; supports safe system design; applies systems engineering, MBSE, and SysML practices; and collaborates with global cross-functional engineering teams to improve traceability, technical quality, and safety processes.

Own end-to-end B2B content strategy across the funnel, including editorial planning, website content, SEO, paid media, nurture campaigns, reports, narratives, and press releases. Manage freelancers and agencies, maintain brand voice, support Sales, and optimize content for traffic and pipeline using analytics, A/B testing, personalization, and AI tools. The role requires strong writing, editing, strategic ownership, and comfort engaging technical SaaS audiences.

Manage a large-group employee benefits book of business, including client relationships, renewals, marketing, carrier negotiations, compliance, presentations, strategic planning, and implementation. Advise clients on group benefits and ERISA obligations, resolve technical issues, identify growth opportunities, and coordinate with producers, carriers, vendors, and account managers. The role requires maintaining industry expertise, ensuring accurate service delivery, and traveling for client and prospect meetings up to 40% during Q4.