Top Tech Jobs & Startup Jobs in Hartford, CT

Handle calls and emails from agency offices, accounts, and policyholders. Explain billing statements, assist users with the online billing system, research account issues, resolve complex billing questions, and support business owners and bookkeepers with invoices. Provide timely, high-quality customer service, manage stressful interactions, participate in phone rotation, and work independently in a remote environment.

Own an AI portfolio across a business domain, identify and prioritize opportunities, and personally build production agentic solutions end to end. Establish reusable patterns, evaluations, human-in-the-loop controls, and measurable business outcomes. Partner with functional leaders, earn stakeholder trust, guide platform choices, and improve team capability through mentoring, design and code reviews, and interviewing. Build reliable, secure, scalable applications around AI systems across frontend and backend layers.

Own the end-to-end data onboarding product roadmap, including legacy POS extraction, transformation, validation, internal tooling, and customer-facing onboarding experiences. Drive automation, improve install readiness and specialist efficiency, define product requirements and metrics, and develop a path toward self-service onboarding. Partner with engineering, onboarding, go-to-market, and customers while planning for scale and using AI tools to accelerate discovery and workflow automation.

Provide front-line global IT support for ~2500 systems (primarily macOS), troubleshoot hardware/software/network issues, manage hardware asset lifecycle, administer SaaS tools, support AV and video conferencing, run onboarding/new-hire IT training, create knowledge content, and escalate to systems/network teams as needed.

Supports clients and therapists through phone and live chat by troubleshooting billing and platform issues, explaining insurance benefits, educating users, and identifying root causes for Product teams. The role advocates for customers, resolves problems, meets conversation-volume metrics, and adapts to changing priorities in a fully remote startup environment.

The Senior Data Analyst gathers BI requirements, analyzes enterprise and offline datasets, writes and optimizes SQL queries, and builds dashboards using Power BI, Tableau, and Domo. The role translates business needs into technical specifications, designs dashboard wireframes, validates data, documents processes, and collaborates with engineering, product, and business teams. Knowledge of the US trust business is essential for interpreting data within financial and regulatory contexts.

Drive new client acquisition and revenue through high-volume lead outreach, sales strategy, CRM pipeline management, client pitches, stakeholder engagement, pricing analysis, and cross-functional collaboration to meet sales targets.

Identifies, engages, and qualifies prospective customers through outbound prospecting, cold calls, referrals, and lead generation. Communicates M-Files’ value proposition, handles objections, and creates sales-ready opportunities for the Sales team. Collaborates with Business Development, Growth Marketing, and Sales in a remote B2B technology sales environment.

Prospect for new compliance business within existing customers, drive whitespace acquisition and upgrades, and grow revenue through consultative solution selling. Position legal, ethics, safety, and OSHA compliance solutions to senior decision-makers. Build and manage pipeline, conduct outbound prospecting, develop tailored presentations, negotiate value-based deals, close opportunities, collaborate across sales and support teams, and report pipeline health, risks, and progress to management.

Lead sourcing and execution of strategic partnerships, investments, and M&A. Drive deal structuring, negotiation, financial modeling, diligence, and integration planning. Advise executives on corporate strategy, build industry and government relationships, and deliver market intelligence on defense, autonomy, and AI to inform long-term planning.