Top Tech Jobs & Startup Jobs in Hartford, CT

Provides technical customer support for Dealertrack DMS, troubleshooting client issues, configuring and coding F&I documents, correcting calculations and disclosures, and managing escalations. Communicates with clients by phone and email, documents cases, analyzes transaction documents, and maintains service standards. Requires strong problem-solving, data analysis, organization, professionalism, and customer focus. The role follows a Mountain Time schedule with Saturday and holiday rotations and no travel.

Leads global, full-funnel media strategy and activation for Shark Home across North America and international markets. Owns media budgets, develops launch and category campaigns, optimizes investments using audience analytics and media mix modeling, and manages agency partnerships. Partners with Brand, Creative, Social, PR, Sales, and CX teams while driving media innovation, transformation, team leadership, and executive-level performance reporting.

Leads AI transformation, governance, quality oversight, risk management, and responsible adoption across Pfizer Global Supply and QSEO. Establishes GxP-compliant AI lifecycle practices, inspection-readiness frameworks, governance forums, portfolio monitoring, inventory management, metrics, and reporting. Advises senior leaders on AI regulations, deployment risks, investment priorities, and compliance while leading cross-functional initiatives and influencing stakeholders across Quality, Digital, Operations, and R&D.

Engage high-potential and prospective VIP players across communication channels, build relationships, evaluate VIP program eligibility, and optimize player engagement and onboarding strategies. The role supports acquisition efforts for new state launches, gathers customer feedback, and requires adaptability, travel, nights, weekends, and state gaming licensure.

Manage prediction-market operations, including market creation, configuration, launches, settlement, member support, surveillance, KPI reporting, and liquidity coordination. Monitor activity for anomalies and escalate potential trade-practice violations. Collaborate with engineering, regulatory, analytics, product, clearinghouse, and ecosystem partners to support compliant, reliable market operations and new feature launches. Shift coverage may be required for real-time surveillance.

Build and manage relationships with high-value players through communications, events, promotions, and issue escalation. The VIP Host will drive revenue, foster loyalty, gather player feedback, monitor market trends, and follow responsible gaming policies. This role requires Spanish fluency, strong customer-facing or account management experience, analytical decision-making, willingness to work nights and weekends, travel flexibility, and the ability to obtain required state gaming licenses.

Configure, test, and implement Automated Utility Design software for electric utility clients. Translate client standards into software configurations, lead requirements workshops, support testing and training, troubleshoot technical issues, document solutions, and track project delivery. The role combines utility design or drafting experience with software configuration, client-facing consulting, and basic programming knowledge.

Supports product planning, prioritization, testing, and delivery for CRM, Service360, workflow automation, and AI initiatives. Partners with business and technology teams to gather requirements, create user stories, manage backlogs, coordinate pilots and releases, improve customer journeys, and identify automation opportunities. The role also supports training, stakeholder communications, adoption tracking, and AI-enabled improvements to customer and broker servicing.

Design and implement AI agents, plugins, automations, and enterprise integrations for HR Technology platforms. Lead requirements gathering, technical analysis, solution design, testing, documentation, deployment, security, and data integrity efforts across HR, IT, and business stakeholders. Integrate platforms including ServiceNow, Workday, and other enterprise applications while supporting the HR automation and AI roadmap.

Partners with Claude Corps leaders and managers on employee relations, performance, policies, and workforce needs. Owns high-volume, multistate fellow onboarding, including background checks, I-9, payroll, benefits, records, and employment documents. Manages onboarding support staff, oversees workload and quality, handles leave and accommodation coordination, maintains HR guidance, and improves processes through technology and automation.

Own and grow strategic enterprise customer relationships, driving retention, renewals, expansion, and seven-figure software transactions. Develop multi-year account plans, build executive and technical stakeholder relationships, identify expansion opportunities, lead negotiations, maintain forecasts and pipeline visibility, and coordinate cross-functional teams. Engage with data scientists and AI/ML engineers to understand adoption, customer outcomes, and opportunities to expand platform usage across business units and use cases.

Own full-cycle recruiting for sales and business-critical go-to-market roles, from intake through offer and closing. Partner with hiring managers and senior leaders on search strategy, candidate calibration, market insights, interview processes, and offers. Build passive-candidate pipelines through sourcing, networking, referrals, and market mapping. Use recruiting metrics and ATS data to identify bottlenecks and improve processes while delivering an inclusive candidate experience.