Top Tech Jobs & Startup Jobs in Greensboro, NC

Lead the fintech product roadmap for payments, capital, POS, reconciliation, and fraud tooling. Own in-person payment experiences, payment reliability, financial logic, and reconciliation reporting. Partner with engineering, risk, finance, and CX to scale infrastructure, automate settlement and reconciliation, reduce manual review, and translate early-stage fintech capabilities into reliable customer-facing products using data and customer insight.

Perform outbound outreach (calls, email, social) to qualify leads, schedule demos, and hand off high-quality opportunities to Account Executives. Use Salesforce, Outreach, and LinkedIn to track activity, meet activity and KPI targets, stay current on POS and self-care market trends, and participate in onboarding and ongoing sales enablement.

Own the end-to-end vision and roadmap for Boulevard's AI Receptionist. Define how AI handles voice and text client interactions, design handoffs to humans, set success metrics (autonomous resolution, CSAT, adoption, retention), drive business outcomes and pricing, gather deep customer insight from self-care businesses, and lead cross-functional teams to deliver trustworthy, high-quality AI conversational experiences.

Administer, provision, and maintain HPC/AI compute, storage, networking, and software stacks. Develop automation for provisioning, configuration management, and monitoring. Install, configure, and optimize job schedulers (e.g., Slurm), deploy MPI and containerized HPC applications, perform benchmarking, tuning, capacity planning, security patching, troubleshooting, and vendor coordination while supporting researchers and documenting procedures.

Provide empathetic, expert support via chat and email across iOS, Android, and web. Triage and escalate complex issues with repro steps and logs, ensure SLA compliance, cover weekend shifts, collaborate with engineering, and share insights to improve product reliability.

Lead SEO and GEO strategy for clients, audit and optimize sites for search and AI discoverability, guide content and structured data implementation, build dashboards for organic and AI visibility, collaborate across teams, educate clients and staff on generative search best practices, and drive innovation in organic marketing offerings.

Design, own, and maintain Azure infrastructure; build integrations and automation; serve as escalation for service desk and Microsoft app support; diagnose cross-system issues; strengthen access controls and security; document systems and dependencies; mentor engineers and improve version control, testing, and change management practices; support citizen-developed apps and automate provisioning workflows.

Deliver technical implementation and data migrations for customers using Arena: analyze, cleanse, transform, and import/export PLM/QMS data; provide Arena API guidance; gather technical requirements, produce LOE/time estimates, and support internal process improvements.

Drive HR compliance and reporting (AAP, EEO-1, ADA, VETS-4212), maintain and update policies, ensure I-9 and federal contractor compliance, partner with HRIS, Legal, and vendors, conduct audits, deliver training, and support workforce changes and transactions.

Own partnership tax compliance for a portfolio of private funds: prepare and review Form 1065, Schedule K-1s, complex allocations, book-to-tax adjustments, capital account maintenance, manage filing calendars and K-1 delivery, research partnership tax issues, coordinate with accounting/auditors, and mentor associates.

Own TSD partner relationships and recruit, activate, and enable sub-agent/reseller partners. Drive pipeline and joint GTM plans, run partner business reviews, pitch product and manage deal registrations, ensure CRM hygiene, and collaborate cross-functionally to grow indirect channel revenue.

Provide L1-L3 maintenance, configuration, monitoring, and incident resolution for Verint Workforce Optimization and related voice recording platforms. Perform patching, upgrades, log analysis, and out-of-hours support. Participate in live incident management, follow runbooks and escalation procedures, and collaborate with internal teams, service owners, vendors, and stakeholders in a regulated financial-services environment.