Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Provide remote support to benefits-plan participants through inbound and occasional outbound calls. Explain plan provisions and forms, complete transactions, research questions, document interactions, process callbacks, and escalate issues as needed. The role requires accurate, professional communication, confidentiality, adherence to procedures, and achievement of quality and productivity standards. Comprehensive virtual training is provided, with preferred experience in benefits administration, pension plans, retirement programs, customer service, or call centers.

Advises participants on benefit plan provisions, responds to phone and web inquiries, completes account transactions, explains required forms, documents interactions, performs timely callbacks, and escalates issues while meeting accuracy, timeliness, and call center standards.

Leads strategy, discovery, backlog management, technical execution, and scalable capability development for digital pharmacy products. Partners with Engineering, Architecture, Design, Analytics, and business teams to define MVPs, user stories, acceptance criteria, APIs, integrations, and reusable platform services. Uses customer and operational data to prioritize work, validate outcomes, identify dependencies, and evolve successful capabilities across products, channels, and clients.

Manage end-to-end cross-functional projects supporting Medicaid clinical operations, regulatory compliance, operational readiness, and business transformation. Responsibilities include defining scope and timelines, monitoring performance, mitigating risks, facilitating governance and executive reporting, coordinating stakeholders, managing implementation and process improvement, and ensuring compliance with organizational standards. The role is remote, aligned to Eastern Time, and requires up to 10% travel.

Lead QA strategy for the social systems of a competitive multiplayer game from production through launch. Develop test plans, improve processes and toolchains, partner with engineering on automation, supervise external QA staff, and establish quality standards across a cross-disciplinary team. Focus areas include matchmaking, crossplay, cross-save, account entitlements, friends, clans, chat, and trust and safety systems.

Manage multiple federal government customer accounts, ensuring successful onboarding, delivery alignment, risk mitigation, stakeholder communication, team health, customer outcomes, and account growth. Coordinate with product, design, engineering, recruiting, and leadership teams; establish metrics, agile practices, invoicing processes, and remediation plans. Build repeatable customer success practices, support contract transitions, resolve escalations, and develop expansion opportunities while maintaining client satisfaction.

Supports account executives throughout the sales cycle by conducting discovery, preparing technical presentations and tailored product demonstrations, answering functional and technical questions, discussing integrations and enterprise architecture, responding to RFPs and security questionnaires, and collaborating with sales, product, engineering, marketing, professional services, and customer success. The role also supports webinars, conferences, and trade shows while developing expertise in Crunchtime’s restaurant operations platform.

Maintain, operate, and enhance a multi-cloud platform supporting enterprise payment systems. Design resilient microservices and cloud-native architectures, manage Kubernetes environments, implement monitoring and alerting, evaluate emerging technologies, and mentor junior engineers. The role requires deep AWS or Azure expertise, Terraform-based infrastructure automation, cloud networking, container security, and experience migrating large monolithic applications to scalable cloud platforms.

Researches vehicle values, evaluates total-loss claims, verifies titles and damage history, negotiates settlements and storage fees, obtains lienholder information, communicates with claimants and adjusters, and maintains accurate claim documentation. The role requires customer service, strong communication, multitasking, claims software proficiency, and obtaining a company-sponsored adjuster’s license.

Develop and deliver Power Apps, Power Automate, Power BI, data visualization, and Microsoft 365 solutions for an Army customer. Engage customers to define requirements, manage expectations, document technical solutions, conduct user acceptance testing, create training resources, and provide project status updates. Build model-driven and canvas applications, automate business processes, support data modeling and visualization, and maintain integrations across the Power Platform ecosystem.

Designs and implements manual and automated tests for the GTIMS Program, stages test data, analyzes results, documents defects, validates fixes, and supports software deployment and development lifecycle activities. Collaborates with architects, software engineers, and support teams, configures performance tests, performs SQL-based test data validation, and provides customer demonstrations during Government Acceptance Testing. The role is remote but may require limited weekend or nighttime work.

Leads the organization’s HRIS and core HR operations, including system ownership, integrations, vendor management, data governance, reporting, compliance, user support, and process optimization. Oversees replacement of the legacy HR system from evaluation through implementation and stabilization. Partners across HR, Finance, Payroll, Technology, and business leadership to deliver HR technology improvements, workforce insights, employee self-service, training, and change management.

Own enterprise customer relationships from implementation through first renewal. Lead complex rollouts, coordinate cross-functional teams, plan onsite sessions, configure AI agents and workflows, monitor performance, prove ROI, provide product feedback, manage risks, and drive account expansion. The role requires technical fluency with APIs, webhooks, data flows, and AI systems, plus the ability to communicate effectively with executives and operational teams.