Top Tech Jobs & Startup Jobs

Support customer implementations of insurance software by communicating with clients, maintaining schedules, collecting setup data, documenting product setup and training materials, creating tutorials and webinars, assisting with product configuration, and delivering timely, professional customer service.

Manage technical services department including selection and acquisition of library materials, cataloging accuracy, collection maintenance and weeding, vendor negotiations, budget monitoring, reporting and data analysis, and staff coordination to ensure collections meet community needs and legal requirements.

The AI Learning Specialist designs and delivers training programs on machine learning and AI for diverse learners, focusing on accessibility and engagement.

Monitor and evaluate customer interactions across channels, encode and analyze call and survey data, identify pain points and quality issues, provide actionable insights and coaching to Operations, support process improvements, ensure QISMS and HIPAA compliance, and produce trend reports and calibrations.

Lead end-to-end GRC client engagements, manage a pod of analysts, advise on SOC 2/ISO/NIST frameworks, develop policies, guide audits and evidence collection, and maintain client relationships to drive compliance outcomes.

Manage the Site Experience team's roadmap and projects, coordinate cross-functional teams, execute on-site merchandising in Shopify, support CRO and A/B testing, maintain PDP content and site performance (GA4, Core Web Vitals), and report CVR/AOV metrics to leadership.

Provide remote administrative support including client communication, A/R and A/P processing, work order and lease management, compliance documentation, email handling, social media/marketing assistance, SOP adherence, and reporting to leadership.

Provide day-to-day HR operational and administrative support across HR Operations and Employee Relations. Maintain employee records, support HR policies, onboarding, engagement initiatives, HR reporting, investigations, and coordination with Talent Acquisition to ensure compliant, consistent HR processes and a positive employee experience.

Support design, configuration, validation, and optimization of low-code/no-code solutions (SharePoint, Power Platform) in government-managed environments. Translate business requirements into technical recommendations, assist testing and user acceptance, provide troubleshooting, and develop user documentation and guidance. Provide advisory support for workflow automation and process optimization. Occasional on-site work may be required.

Prepare and execute feature and regression test plans, design and maintain manual and automated test cases and test environments, analyze and report defects, verify fixes, produce execution reports, and support development teams in testing new features for embedded/networked devices and cloud services.