Top eCommerce Jobs

Lead end-to-end e-commerce order and fulfillment operations, owning OMS logic, vendor and carrier relationships, fulfillment center performance, procurement of packaging/gifts, BI dashboards, and cross-functional partnerships with product, engineering, and member experience to meet SLAs and reduce costs.

Lead retention analytics to reduce churn by designing, testing, and operationalizing churn-reduction programs. Create LTV, churn, and lifecycle reports; coordinate multi-channel reactivation campaigns; synthesize member insights from surveys and service channels; optimize member experience with cross-functional teams; manage email calendar and mentor junior staff.

Design, build, test, and support automation solutions across business applications using AI, agentic AI, and RPA. Collaborate with product owners and scrum teams to gather requirements, create technical designs, implement code, automate testing and deployments, troubleshoot production issues, document processes, and mentor junior teammates.

Develop and execute influencer/creator marketing strategy and content calendar across flagship and emerging social platforms. Build talent relationships, pitch influencers for campaigns, collaborate with cross-functional teams, and report on campaign performance and talent spend.

Manage marketing operations and campaign execution across email, SMS, social, paid and in-store channels. Support media buying, vendor and partnership asset management, SEO strategy, GTM processes, project timelines, Monday workspace administration, analytics and reporting, and cross-functional collaboration with regional teams and content/IT stakeholders.

Lead and own strategic external relationships (VC/PE, family offices, Amazon, platforms, agencies) to generate partner-sourced SQLs and pipeline. Design repeatable partner programs, manage Amazon/platform relationships, implement CRM tagging/tracking, coordinate with Sales and Client Services on scopes and delivery, produce portfolio-level insights and co-marketing, and mentor internal teams to scale partnership impact.

Support planning, coordination, and delivery of lower-complexity client and internal digital projects. Maintain project plans, resourcing, documentation, status updates, risk and scope management, quality reviews, client communication, and cross-functional collaboration while developing project management skills toward a PM role.

Support Amazon sales team by owning reporting and dashboard refreshes, uploading and validating Vendor Central data into Power BI, maintaining catalog accuracy, analyzing sales/inventory/promotional metrics, assisting deduction resolution, and partnering cross-functionally to drive insights and operational improvements.

Design, build, and optimize ETL pipelines and data infrastructure on AWS (EMR, S3, DynamoDB). Collaborate with data science on entity resolution and data products, implement orchestration with Airflow, write/tests PySpark jobs, ensure data quality/governance, and produce analytics and documentation.

Lead and scale a CX team for DTC beauty brands by implementing AI/chatbot automation, optimizing KPIs (CSAT, FCR, LTV), managing staffing and budgets, improving omnichannel fulfillment workflows, and partnering with senior leadership to drive e-commerce growth and customer loyalty.

Serve as a strategic, hands-on HR Business Partner for the Americas, advising leaders on talent, organizational design, employee relations, performance management, change initiatives, and compliance across Canada, the US, and Mexico. Drive talent reviews, succession planning, workforce planning, and people-data insights while supporting hiring, onboarding, development, and offboarding. Champion culture, inclusion, and high-performance practices and partner with HR specialists to deliver practical people solutions.

Serve as liaison between warehouse and customer service to manage order exceptions, returns, un-batchable orders, packsize/autobagger issues, Zendesk tickets, and related investigations. Support pickers and keep leadership and customer care updated. Use Dior and Google Docs; Looker experience is a plus.