Top Tech Jobs & Startup Jobs

Handle customer complaints, complex enquiries, and service requests across communication channels. Investigate concerns, draft responses, manage interactions in a bespoke system, provide administrative support, meet service targets, and collaborate with operational teams to deliver timely resolutions and positive customer outcomes. The role is fully office-based and requires empathy, sound judgement, strong written communication, attention to detail, and confidence managing challenging situations.

Own technical relationships with enterprise API customers across implementation, launch, and optimization in APAC. Troubleshoot integration, configuration, documentation, and product issues; coordinate with Product and Engineering; communicate clearly with technical and business stakeholders; and convert recurring customer challenges into scalable onboarding, support, and product improvements. The role also involves building the APAC technical integration function and creating repeatable processes while maintaining fast, high-trust customer support.

Own Salesforce administration and operational infrastructure across commercial workflows, agreements, contracts, reporting, and integrations. Improve data integrity, automate processes, translate business requirements into technical specifications, and coordinate implementations with technical teams. Develop documentation, training, governance standards, dashboards, and AI-enabled workflows while partnering with leadership, Legal, and business stakeholders to improve operational efficiency and adoption.

Manages Loungefly’s graphic design team, providing creative direction for innovative product concepts aligned with brand standards. Coaches designers, prioritizes work, contributes to product creation and revisions, collaborates cross-functionally, reports project status, resolves workflow challenges, and drives creative initiatives that strengthen product storytelling and brand impact.

Lead Nooks’ software engineering organization and technical vision across government-contracted products, internal platforms, and AI initiatives. Build and scale the engineering team, establish outcome-based delivery, own software delivery economics, and oversee quality, security, reliability, and operations. Develop AI strategy and governance, support federal software pursuits, manage customer relationships, and set architecture and investment roadmaps. Partner with executive, growth, operations, IT, cyber, product, and finance teams while representing engineering to government customers.

Manages low- to medium-complexity projects, coordinating clients, internal teams, vendors, schedules, budgets, procurement, quality, risks, documentation, and project communications. Responsibilities include developing scopes, analyzing bids, conducting field audits, facilitating meetings, tracking issues, reviewing project documents, and supporting business development. The role requires frequent onsite work, client interaction, vendor coordination, and travel within North America as needed.

Leads OceanX’s global IT function, including enterprise technology strategy, infrastructure, cybersecurity, business systems, user support, governance, budgeting, vendors, and technology risk. Oversees a distributed team and external partners while separating IT infrastructure from the parent organization. Drives modernization, integrations, AI adoption, cybersecurity programs, business continuity, employee training, and reliable technology services across offices, vessels, education, media, and global operations.

Own internal FP&A, financial modeling, forecasting, budgeting, board reporting, fundraising analysis, unit economics, and KPI reporting. Build customer-facing EBITDA, pricing, revenue recognition, and proposal models for enterprise veterinary networks. Analyze portfolio performance and present financial insights to enterprise CFOs and internal leaders. Partner across Sales, Operations, Product, Engineering, and Finance while maintaining auditable models and reporting in BI tools.

Leads the organization’s total rewards strategy across compensation, benefits, leave, recognition, HR technology, and workforce analytics. Develops job architecture, pay structures, incentive programs, benefits plans, pay equity processes, compliance controls, and executive reporting. Manages vendors, budgets, renewals, audits, and acquisition integration while leading the Total Rewards team. Partners with Finance, Operations, Legal, brokers, and executives to build scalable programs for a multi-state workforce.

Lead equipment planning, design, development, testing and rate verification for new products. Manage vendor sourcing and procurement of tooling/equipment, ensure manufacturing meets engineering and customer specifications, apply GD&T and process controls, support product launches, perform feasibility studies/quotes, and drive process improvements and schedule adherence while maintaining safety and profitability goals.