Top Tech Jobs & Startup Jobs

Handles inbound and outbound calls for residential HVAC and plumbing services, identifies customer needs, books qualified service appointments, manages objections, and maintains accurate CRM records. The specialist supports dispatch handoffs, lead tracking, routing across locations, and high-volume service levels while following scripts and procedures. The role also participates in coaching, call reviews, training, and performance development.

Lead review, update, and maturation of the DR/BCP/COOP program: maintain DRP and COOP, run BIAs, define RTO/RPO and backup windows, manage asset inventory and vendor SLAs, develop restoration procedures and workaround plans, and coordinate tabletop and failover exercises to ensure sustainable handoff to internal staff.

Leads teller-line operations at a community bank by ensuring compliance, completing banking-center tasks, processing deposits and withdrawals, managing the vault, supporting tellers, and delivering accurate, friendly customer service. The role builds customer relationships, contributes to branch goals, and provides opportunities for training, cross-training, and advancement.

Manage vendor invoices, code and reconcile purchase orders, prepare weekly checks and ACH, reconcile vendor statements, pay sales tax, support audits, provide phone coverage for rental and lease payments, assist accounting and HR with recordkeeping and administrative tasks, and help improve office procedures.

Lead cross-team platform initiatives to improve developer experience, reliability, security, and cost. Design AI-augmented platform tooling, IaC standards for Kubernetes/AWS/GCP, evolve CI/CD (Argo/GitHub Actions), drive observability (Datadog/Amplitude), own incident response and postmortems, mentor engineers, and translate product needs into platform investments.

Owns the operational health of escalated customer accounts in warehouse automation environments. Coordinates incident response, root cause analysis, corrective actions, post-incident reviews, hypercare, account reporting, and cross-functional resolution across engineering, software, controls, infrastructure, and third-party teams. Builds trusted customer relationships, translates technical findings into operational language, tracks risks and commitments, and supports stabilization of 24/7 customer operations, including off-hours P1/P2 escalations.

Design and build responsive, data-rich React web and mobile-first applications; implement backend services in .NET 6 (C#) and Python; integrate SQL Server and Redis; implement authentication (OAuth2/OpenID Connect/JWT); develop REST APIs; support CI/CD, containerization, and cloud deployment to deliver low-latency, scalable front-office tools.

Processes and codes vendor invoices, prepares payments, reconciles statements, resolves discrepancies, maintains vendor records, and supports month-end close and 1099 reporting. The role also reviews expense reimbursements, performs general ledger research, follows internal controls, and responds to vendor and internal department inquiries while protecting confidential financial information.

Coordinates equipment sales orders from entry through delivery, maintaining documentation, obtaining credit approvals, placing vendor orders, monitoring schedules, coordinating deliveries, organizing lease documents, updating customers and sales representatives, and resolving discrepancies. The role requires strong communication, organization, multitasking, customer service, and Microsoft Office skills in an office-based environment.

Design and build database schemas, stored procedures, queries, and data pipelines for a high-volume filing platform. Develop data models using AWS services including Aurora, RDS, DynamoDB, and S3; optimize database and query performance; maintain data integrity, security, and compliance; and collaborate with developers and data architects on data access patterns. The role also uses AI-assisted tools for query and pipeline development.