Top IT Support & Helpdesk Jobs in Detroit, MI

The Network Administrator manages the network infrastructure, ensuring reliability and security by maintaining hardware, monitoring performance, troubleshooting, and implementing improvements.

The CTS Operations Analyst at CDW primarily provides tier-1 support, performs operational tasks, and collaborates with teams to deliver services exceeding customer needs and requirements.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

The IT Supervisor will manage IT projects, infrastructure support, team performance, budget, and resource allocation, while ensuring effectivecommunication throughout the organization.

Design, implement and manage the CMDB in ServiceNow; maintain automated discovery processes and ensure data accuracy and integration with other systems. Collaborate with various departments to improve service mapping and support lifecycle processes.