Top IT Support & Helpdesk Jobs in Detroit, MI

The Network Administrator manages the network infrastructure, ensuring reliability and security by maintaining hardware, monitoring performance, troubleshooting, and implementing improvements.

The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

The role focuses on building and engaging a community centered around Information Technology talent. Responsibilities include outreach, networking, and fostering relationships among IT professionals.

The IT Technical Analyst manages the application portfolio for Legal and Expense systems, ensuring compliance and operational efficiency while overseeing demand management and service delivery.

The Senior Informatics Technical Specialist provides software solutions for integrating laboratory information systems with analytical instruments, offering consulting and ongoing support to ensure customer success.

The IT Plant Specialist manages hardware procurement, installation logistics, system integration, and testing for the deployment of a cloud-based timekeeping platform in Ford plants, ensuring successful implementation and stakeholder collaboration.

Responsible for providing advanced technical support for client application technologies, managing escalated incidents, and ensuring operational task completion to maintain service levels.