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Top IT Support & Helpdesk Jobs in Detroit, MI
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Platform Support Engineer I provides technical support to customers via chat, email, and web conferences, assisting with product inquiries and troubleshooting issues while collaborating with internal teams to enhance customer experience.
Top Skills:
AjaxAndroidApacheAWSAzureCloud FoundryCSSGCPHTMLIisiOSJava ServletsJavaScriptJbossKubernetesOpenshiftOpenstackPHPSAPSQLWeblogicWebsphere
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
The IT Intern will support the IT department by assisting with hardware setup, software updates, data maintenance, and documentation while ensuring compliance with IT policies.
Top Skills:
ExcelMS Office
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Provide technical support in Test Cell operations, troubleshoot hardware issues, maintain equipment, and manage ServiceNow tickets ensuring reliability and uptime.
Top Skills:
1011Linux UbuntumacOSWindows 7
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.
Top Skills:
Ai ToolsAmazon ConnectAWSBashDatabricksHighspotJavaScriptOutreachPlanhatPythonZendesk
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Artificial Intelligence • Hardware • Healthtech • Software
Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.
Top Skills:
BashCommand-Line InterfacesFirewallsiOSLinuxmacOSNetwork Monitoring ToolsPythonRoutersSwitches
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
The System Support Analyst will drive initiatives, support business operations, and validate system enhancements while collaborating with teams and maintaining project documentation.
Top Skills:
Generative AiJIRA
Legal Tech • Software • Generative AI
The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.
Top Skills:
AIAi Observability ToolsBug Tracking SystemsCloud Storage IntegrationsKnowledge ManagementSQLTicketing Platforms
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.
Top Skills:
AnsibleAutopkgAWSAzureDockerEndpoint Management SystemsFleetdmGCPGoGoogle WorkspaceIntuneJAMFKubernetesMunkiPythonSaltstackTerraform
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Top Companies in Detroit, MI Hiring Operations & Support Roles
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