Top Customer Success Jobs in Detroit, MI

The OT Customer Success Architect will design and deploy Gravwell solutions, optimize analytics, troubleshoot issues, and act as a technical advisor for customers in OT environments, ensuring successful system integrations and customer satisfaction.

The Senior Claims Specialist will manage construction defect claims, ensuring compliance with legal guidelines, documenting findings, and maintaining relationships with clients.

The BSA/AML Quality Assurance Analyst will ensure compliance with AML regulations through quality assurance reviews, data assessments, trend identification, and training team members on best practices.

The Head of Revenue Enablement will create and implement onboarding, training programs, and performance metrics for sales teams, ensuring alignment and productivity.

Oversee grievance and appeals resolution team, ensuring compliance with regulations and successful resolution of cases, staff management, and process audits.

As a Senior Trainer, you'll design and deliver impactful SaaS product training, collaborate with teams, and mentor fellow trainers to enhance customer adoption and satisfaction.

The Member Experience Strategist manages member relationships, facilitates communication, and supports the membership lifecycle to enhance member experience and ensure organizational goals are met.

The Client Success Director will enhance client relationships, drive solution adoption, and improve customer outcomes for IMO Health's life sciences solutions.

The Manager, Application Support oversees the Customer Support team, enhancing customer experience, resolving complex issues, and managing operational performance.

The Claims Specialist handles complex claims cases, assists members with benefit issues, ensures adherence to policies, and provides exceptional customer service while resolving issues in coordination with various carriers.