Top Customer Success Jobs in Detroit, MI

As Community Manager, you'll manage communication with our token holder community, ensuring engagement and responsiveness across platforms like Discord and Telegram. Responsibilities include community outreach, content creation, monitoring sentiment, and building community satisfaction, all while using tools for efficiency and engagement.

The Community Engagement Specialist will manage customer feedback on public platforms, develop response templates, monitor brand mentions, and collaborate across teams to enhance brand engagement and reputation.

GoDaddy is seeking talent for various roles focused on empowering entrepreneurs. Candidates will connect with diverse teams to help provide tools for online success.

As an Account Executive, you will be responsible for generating revenue through customer acquisition and promoting Biocare reagent products and instrumentation to clinical and research markets. This includes managing territory using CRM tools, establishing customer relationships, and coordinating the sales process.

Lead the Global Customer Success team, develop strategies for customer satisfaction and retention, manage a team of 20+, and drive growth through collaboration with sales and marketing.

Manage customer relationships, lead onboarding, support renewals, conduct training, and collaborate cross-functionally. Responsible for customer health and satisfaction.

The Solutions Engineer will guide technical discovery, lead integrations for strategic customers, and consult on sales tax compliance, acting as the primary technical contact throughout the sales process.

The Team Lead manages T1 technical support, leads complex ticket resolutions, mentors team members, and collaborates across departments to enhance customer satisfaction and team efficiency.

Provide day-to-day technical support, handling ~50 tickets a day, troubleshooting using Google Cloud and Firebase, while ensuring SLA compliance.

The Partner Alliance Manager will develop and execute strategies with key alliances, drive revenue growth, manage partnerships, and support the sales lifecycle.