Top Customer Success Jobs in Detroit, MI
Onboarding Success Managers at Oyster are responsible for delivering exceptional customer and team member onboarding experiences. They work closely with customers and team members to guide them through the onboarding process, provide support, and ensure a seamless experience.
The Senior Platform Specialist manages and resolves complex issues related to athenaOne applications, collaborates with users and IT teams, leads project planning, maintains platform standards, and trains staff on functionality. They ensure timely issue resolution and oversee projects to support healthcare operations.
The Blaster role involves providing blasting services at customer sites, conducting field tests for explosives, interpreting drill patterns, arranging detonations, and ensuring safety protocols are followed. Responsibilities include coordinating with personnel, completing necessary paperwork, and complying with safety regulations and policies.
As a Participant Support Specialist, you'll support Spanish-speaking customers by providing tier 2 educational and technical assistance. You'll manage inquiries via phone and email, troubleshoot technical issues, maintain product tools, and collaborate with various departments to ensure customer satisfaction.
As a Customer Success Manager, you will support customers with BuildOps software through various communication methods, ensure customer satisfaction, troubleshoot issues, document feedback, and collaborate with the internal team while also traveling to customer sites for implementations.
The Marketplace Specialist is responsible for expanding Canibuild’s marketplace presence in the US by driving new sales, enhancing client satisfaction, and optimizing marketplace services. This role involves building client relationships, using data analytics for performance insights, delivering presentations, and adapting strategies based on market trends.
As an L2 Support Representative, you will enhance customer satisfaction by resolving escalated tickets, assisting the L1 support team, and providing expert assistance on property management platforms. Responsibilities include monitoring support channels, developing documentation, and measuring support trends to ensure exceptional customer experiences.
The Client Success Manager is responsible for managing client relationships, enhancing client satisfaction, and driving organic growth through effective communication and strategic planning. They will serve as the primary liaison between clients and RxSense, ensuring clients' business objectives are met while also advocating for them within the company. Responsibilities include relationship development, contract management, and execution of strategic account plans.
The Support Hero provides technical assistance and support to Agorapulse clients via email and chat, identifies problems for the technical team, maintains product knowledge, participates in team meetings, and contributes to improving help materials.
The Customer Success Manager/Sr. Customer Success Manager at Nooks will be responsible for transforming sales reps' manual tasks into automated processes using AI tools and collaboration. They will focus on improving sales pipeline efficiency and productivity through automation and real-time analytics. The role involves working with a fast-growing team and contributing to the growth of Nooks' sales platform.
Top Companies in Detroit, MI Hiring Customer Success Roles
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