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Top Customer Success Jobs in Detroit, MI

982+ Job Results
8 Days Ago
Detroit, MI
Remote
170 Employees
65K-75K Annually
1-3 Years of Experience
170 Employees
65K-75K Annually
1-3 Years of Experience
Fintech • Mobile • Payments • Software • App development
The Payments and Risk Specialist manages disputes, chargebacks, and payment-related queries while ensuring compliance with payment regulations. They analyze transaction data for fraud detection and optimize payment processes in collaboration with internal teams, enhancing payment functionality and reducing risk exposure.
Top Benefits:
401-K
401-K Matching
Company Equity
+42 More
8 Days Ago
Detroit, MI
Remote
900 Employees
162K-200K Annually
3-5 Years of Experience
900 Employees
162K-200K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • Software
The Solution Specialist at Harness will work closely with engineers and executives to architect optimized CI/CD processes and implementations, ensuring customer satisfaction and technical success. Responsibilities include analyzing existing tools, consulting on best practices, and documenting processes for onboarding success.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+51 More
8 Days Ago
Detroit, MI
Remote
201 Employees
80K-120K Annually
5-7 Years of Experience
201 Employees
80K-120K Annually
5-7 Years of Experience
AdTech • Digital Media • Marketing Tech
The Manager of Client Enablement leads a team to enhance client satisfaction through effective onboarding, training, and support for an ecommerce SaaS platform. Responsibilities include developing training programs, managing client accounts, optimizing processes, and improving client retention, while collaborating with sales and engineering teams.
8 Days Ago
Detroit, MI
10,001 Employees
3-5 Years of Experience
10,001 Employees
3-5 Years of Experience
Hardware • Information Technology • Other • Software • Analytics
The Cloud Support Specialist is responsible for providing advanced technical support for cloud-based software products, resolving complex customer issues, and offering expertise in SQL Database Administration. The role includes assisting with cloud administration, software upgrades, and creating knowledge base articles for troubleshooting.
8 Days Ago
Detroit, MI
Remote
1,154 Employees
3-5 Years of Experience
1,154 Employees
3-5 Years of Experience
Cloud • Information Technology
A Cisco Customer Success Manager at AHEAD supports strategic customer relationships, ensures adoption and consumption of Cisco solutions, drives account growth, and handles event remediation. Responsibilities also include measuring business impact, identifying renewal opportunities, and utilizing Cisco's CX Tools.
Top Benefits:
401-K
Company Outings
Dental Insurance
+15 More
8 Days Ago
Detroit, MI
Remote
117 Employees
135K-165K Annually
3-5 Years of Experience
117 Employees
135K-165K Annually
3-5 Years of Experience
Artificial Intelligence • Machine Learning • Sales • Software
The Senior Customer Success Manager at People.ai acts as a trusted advisor for enterprise and mid-market customers, overseeing account planning and success strategies. The role focuses on driving customer adoption by identifying expansion opportunities and ensuring measurable outcomes. Key responsibilities include maintaining relationships, executing engagement strategies, and collaborating with internal teams to optimize customer success and retention.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+31 More
8 Days Ago
Detroit, MI
Remote
72K-120K Annually
3-5 Years of Experience
72K-120K Annually
3-5 Years of Experience
Payments
Customer Success Manager responsible for building relationships with nonprofit customers, supporting fundraising efforts, and optimizing fundraising strategies using Givebutter's platform. Key responsibilities include serving as a lead contact, providing training and product education, analyzing feedback, and assisting in creating educational materials.
8 Days Ago
Detroit, MI
Remote
104 Employees
1-3 Years of Experience
104 Employees
1-3 Years of Experience
Gaming • News + Entertainment • eSports
The Pavilion Payments Technical Implementation Specialist assists in organizing and executing new and existing gaming property installations related to systems, networks, software, and hardware setup. They provide technical support in person, over the phone, and email, and assist in testing new product releases. Responsibilities include on-site and remote installations, project planning, creating technical documentation, hardware tracking, and customer interactions.
8 Days Ago
Detroit, MI
Remote
781 Employees
5-7 Years of Experience
781 Employees
5-7 Years of Experience
Fintech
The Client Service Manager is responsible for overseeing client relationships and ensuring the accurate administration of equity plans, including reporting, stock issuance, and compliance. They must manage multiple clients, interface with third-party vendors, and work collaboratively within their team to deliver high-quality service and resolve issues.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+15 More
8 Days Ago
Detroit, MI
Remote
32 Employees
3-5 Years of Experience
32 Employees
3-5 Years of Experience
Software • Business Intelligence
As a Customer Success Manager at Connectly, you will develop client relationships, identify new business opportunities, deliver sales presentations, and work with internal teams to ensure client satisfaction while meeting sales targets and analyzing market trends.
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