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Top Customer Success Jobs in Detroit, MI

982+ Job Results
7 Days Ago
Detroit, MI
Remote
88 Employees
3-5 Years of Experience
88 Employees
3-5 Years of Experience
Software
The Customer Success Manager will oversee the customer lifecycle, serving as a primary contact to ensure customer satisfaction and product adoption. Responsibilities include creating success plans, managing customer journeys, driving engagement and product usage, and forecasting renewals while focusing on continuous improvement and client relationships.
Top Benefits:
401-K
Dental Insurance
Health Insurance
+1 More
8 Days Ago
Detroit, MI
Remote
13 Employees
1-3 Years of Experience
13 Employees
1-3 Years of Experience
AdTech
The Customer Support Specialist will respond to customer inquiries and complaints via voice calls and chat. Responsibilities include troubleshooting technical issues, maintaining records of client interactions, collaborating with the support team for issue resolution, and identifying improvement opportunities for customer experience.
8 Days Ago
Detroit, MI
Remote
21 Employees
1-3 Years of Experience
21 Employees
1-3 Years of Experience
Information Technology • Software • Consulting
The Voice Engineer will monitor and troubleshoot global voice systems, ensuring seamless communication and resolving any technical issues. Responsibilities include using monitoring tools, managing various voice platforms, and participating in change and incident management processes.
8 Days Ago
Detroit, MI
Remote
49 Employees
3-5 Years of Experience
49 Employees
3-5 Years of Experience
Cloud • Software • Consulting
As a Proposal Specialist at Rise8, you will lead the proposal process for government contracts, ensuring timely and compliant submissions. You'll collaborate with the Growth team to align proposals with strategic goals while maintaining proposal templates and conducting post-submission reviews.
8 Days Ago
Detroit, MI
Remote
883 Employees
3-5 Years of Experience
883 Employees
3-5 Years of Experience
Biotech
The GMP Logistics Specialist is responsible for overseeing domestic and international logistics processes including shipment coordination, customs clearance, and maintaining compliance with GMP standards. The role involves collaboration with cross-functional teams, handling shipping records, and managing freight invoices while adhering to cGMP policies.
8 Days Ago
Detroit, MI
Remote
6,355 Employees
89K-124K Annually
5-7 Years of Experience
6,355 Employees
89K-124K Annually
5-7 Years of Experience
Productivity • Software • Conversational AI
The Digital Customer Success Campaign Manager will develop and execute programmatic customer campaigns via email and in-app channels, aiming to enhance customer health and retention. The role requires analytical and writing skills to measure campaign success and manage cross-functional partnerships for optimal customer engagement.
8 Days Ago
Detroit, MI
Remote
400 Employees
120K-150K Annually
7+ Years of Experience
400 Employees
120K-150K Annually
7+ Years of Experience
HR Tech • Software
As a Senior Customer Success Manager, you will manage complex enterprise client relationships, serve as a trusted advisor, influence internal teams, drive user adoption, develop customer champions, and maintain high levels of customer engagement and satisfaction throughout the customer lifecycle.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+32 More
8 Days Ago
Detroit, MI
Remote
19 Employees
60K-70K Annually
1-3 Years of Experience
19 Employees
60K-70K Annually
1-3 Years of Experience
Software
The Customer Support Representative will be responsible for providing technical support and training to customers, managing inbound ticket queues and phone calls, maintaining the customer knowledge base, advocating for customer needs, and implementing processes to enhance team scalability.
8 Days Ago
Detroit, MI
Remote
16 Employees
7+ Years of Experience
16 Employees
7+ Years of Experience
Marketing Tech
The PR Customer Success Lead will oversee a team of Campaign Managers, ensuring high performance in delivering effective public relations strategies. Responsibilities include monitoring account health, driving customer renewals, and collaborating with product teams to enhance feature adoption while fostering team growth through hiring and training.
8 Days Ago
Detroit, MI
Remote
410 Employees
20-30
5-7 Years of Experience
410 Employees
20-30
5-7 Years of Experience
Software
The Patient Engagement Specialist will connect insurance plan members with healthcare services by conducting outreach through calls, texts, and emails. The role includes scheduling telehealth appointments, educating patients about their insurance benefits, managing patient inquiries, and achieving outreach goals, while maintaining effective communication and relationships with patients and healthcare providers.
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