Top Customer Success Jobs in Detroit, MI
The Customer Support Team Leader will lead, coach, and develop a team of customer support agents to achieve high performance in customer service. Responsibilities include providing feedback, handling escalations, setting goals, and contributing to process improvements, while ensuring customer satisfaction and operational efficiency.
As a Procurement Specialist, you will review and process purchase requests and orders, negotiate contracts with vendors, and collaborate with internal teams such as IT and finance. Your role will focus on ensuring compliance with company policies and identifying cost-saving opportunities through vendor analysis.
As a Customer Success Manager, you will support customers with BuildOps software through various communication methods, ensure customer satisfaction, troubleshoot issues, document feedback, and collaborate with the internal team while also traveling to customer sites for implementations.
As a Telemarketing Representative, you will be responsible for making outbound calls, managing inbound inquiries, and maintaining customer relationships to support sales efforts. You'll strive to achieve sales goals, log customer activities, and utilize company systems for effective customer and sales management.
As a Desktop Support intern, you will assist with hardware requests, password resets, and troubleshooting issues. You'll work closely with a mentor on daily tasks and projects, gaining valuable experience through a summer internship program, culminating in a presentation to senior leadership about your key initiatives and findings.
The Customer Success Manager at Q2 will build and maintain relationships with clients, participate in client implementations, analyze customer needs, ensure issue resolution, manage contract renewals, identify cross-sell opportunities, and provide training and support.
As an L2 Support Representative, you will enhance customer satisfaction by resolving escalated tickets, assisting the L1 support team, and providing expert assistance on property management platforms. Responsibilities include monitoring support channels, developing documentation, and measuring support trends to ensure exceptional customer experiences.
The Customer Success Manager/Sr. Customer Success Manager at Nooks will be responsible for transforming sales reps' manual tasks into automated processes using AI tools and collaboration. They will focus on improving sales pipeline efficiency and productivity through automation and real-time analytics. The role involves working with a fast-growing team and contributing to the growth of Nooks' sales platform.
As a Merchant Onboarding Specialist, you will be responsible for guiding merchants through the onboarding process, training them on Loop's SaaS product, and ensuring their successful integration and ongoing use of the platform. You'll need to demonstrate project management skills and be an empathetic teacher to help merchants make the most of Loop's features.
Inspiration is seeking individuals passionate about fighting climate change and promoting electric vehicles. The role involves sharing your resume and discussing what you envision for your career. The company focuses on accelerating the electrification of transportation through investment and asset management in EVs and related infrastructure.
Top Companies in Detroit, MI Hiring Customer Success Roles
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