Top Customer Success Jobs in Detroit, MI
The Customer Success Specialist at Botkeeper will focus on enhancing client retention and satisfaction by providing tailored training, ongoing support, and strategic consulting. The role involves building strong client relationships, collaborating with sales for onboarding, and utilizing analytics for product enhancement, ensuring clients realize the full value of the offerings.
As a Customer Support Enablement Specialist at Field Nation, you will train and develop support staff while optimizing internal processes to enhance user experience. The role involves collaborating with support managers, rolling out new strategies, and addressing customer escalations, all aimed at improving service efficiency and quality.
The Market Outreach Specialist at CLEAResult will develop awareness and adoption of energy-efficient technologies, focusing on customer satisfaction and outreach activity. Responsibilities include recruiting and training trade allies, planning events, and acting as a liaison between customers and contractors while adhering to program budgets and tracking progress toward goals.
The Customer Support Specialist at Brightree is responsible for diagnosing customer issues related to the Brightree application, providing solutions, and ensuring customer satisfaction. This role involves answering inquiries, troubleshooting problems, documenting support requests, and collaborating with customers and senior team members to resolve issues efficiently.
The Regional Customer Success Manager will act as a primary contact for clients, enhancing the use of Viz.ai technology in healthcare settings. Responsibilities include optimizing customer experience, conducting training, developing business plans, and driving contract renewals while maintaining strong relationships and monitoring engagement.
As a Partner Success Manager, you will manage relationships with college campus partners, ensuring successful implementation and ongoing engagement. Your role will involve providing reports, identifying growth opportunities, and crafting strategic success plans to enhance partner relationships.
The Policyholder Success Manager will educate clients on Kinetic's wearable technology, tailor deployment strategies, manage key relationships, present impact reports, and coordinate resources to manage Policyholders' risk profiles.
As an Account Manager in Client Services, you will manage daily operations for financial services clients, support client relationships with sports properties, and collaborate on sponsorship programs. Responsibilities include strategic planning, project coordination, and team leadership.
As a Community Support Associate at Polycam, you will engage with and grow online communities, especially on Discord and Reddit. Responsibilities include moderating discussions, handling support inquiries, organizing community events, and analyzing community metrics to drive engagement and implement improvements.
The Customer Experience Specialist will support the Customer Experience team, manage customer requests, and enhance inter-departmental communication. Responsibilities include documentation management, scheduling, and improving processes to drive customer satisfaction and operational efficiency.
Top Companies in Detroit, MI Hiring Customer Success Roles
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