Top Operations Analyst Jobs

Monitor and support on-premises and cloud IT systems, resolve incidents and outages, coordinate major-incident response, manage runbooks and change processes, oversee vendors and assets, and track operational KPIs and SLAs. The role also supports high availability and disaster recovery environments, collaborates with technical and business teams, and continuously improves IT operations and service availability.

Performs exploratory data analysis, extracts and transforms data from BigQuery using complex SQL, builds production data models with dbt, investigates data quality issues, and supports data integrations. Uses Git and GitHub for version control and code review, Linux for scripting and file management, and Jira and Atlassian automation for workflow management.

Supports global sales forecasting, planning, executive reporting, and management operating rhythms for the Digital Thread organization. Builds weekly forecast packages, evaluates ARR risks and opportunities, develops pipeline analyses and visualizations, maintains Power BI forecasting applications, improves Salesforce deal tracking, and partners with regional and solution operations teams. The role requires strong analytical storytelling, advanced Excel and PowerPoint skills, and experience with enterprise BI and CRM systems.

Senior Sales Operations Analyst responsible for establishing sales operating cadences, improving forecasting and pipeline discipline, managing territories and account assignments, developing analytics and reporting, and optimizing Salesforce and related GTM technologies. The role partners with Sales leadership and cross-functional teams to improve seller productivity, outbound execution, data quality, automation, and revenue performance.

Supports global Sales, Inventory, and Operations Planning by developing demand forecasts, aligning production capacity with demand, optimizing inventory, monitoring supply chain KPIs, and improving forecast accuracy. The role analyzes SAP and customer forecast data, prepares SIOP reporting, develops Excel and Power BI tools, supports procurement and inventory decisions, trains SCM users, and maintains standardized departmental processes.

Conduct client AML/KYC refreshes, CDD, and enhanced due diligence; review documentation and jurisdictional requirements; validate client data using vendor databases and proprietary systems; coordinate with sales and outreach teams; resolve KYC inquiries; support remediation and audits while maintaining accuracy and meeting deadlines.

Provides administrative and operational support to DCSA regional leadership and field staff. Responsibilities include calendar and meeting support, document and records control, correspondence preparation, travel and timekeeping assistance, office logistics, fleet coordination, vehicle operation, and action tracking. Handles classified information and CUI while maintaining accurate files, deadlines, and reports. This on-site role requires an active Secret clearance, Microsoft Office proficiency, a valid driver’s license, and up to 10% travel.

Manage indirect procurement, supplier onboarding, Procure-to-Pay platform administration, spend analytics, KPI reporting, sourcing, and vendor negotiations. Support rapid purchasing for new product development, including prototype and pilot machine parts. Collaborate with engineering, program management, suppliers, and external analytics providers while identifying savings opportunities and improving procurement processes.

Supports electronic data interchange operations for claims and encounter submissions. Serves as a provider liaison, enrolls providers, communicates vendor and clearinghouse specifications, educates providers on EDI, researches claims and system reports, and assists with developing or modifying claims filing procedures. Collaborates with vendors on EDI system implementation and connectivity.

Supports Savings Bond Examination operations through subject matter expertise, process improvement, data analysis, reporting, system testing, technical issue resolution, customer support, workload coordination, training, and procedure interpretation. The role identifies efficiency opportunities, manages initiatives, supports service commitments, and communicates with Treasury Retail Securities customers while complying with information security and Treasury guidelines.

Build and maintain manufacturing dashboards and KPIs, support recurring performance reviews, analyze production performance, identify risks, and recommend process improvements. The role partners with manufacturing teams and senior leadership to standardize processes, improve production planning, track actions, and support the transition toward sustainable, repeatable manufacturing operations.

Owns forecasting, budgeting, variance analysis, financial modeling, and investment business cases for Operations teams including Facilities, EHS, and Supply Chain. Advises leaders on resource allocation, efficiency, and investment risk; translates operational data into financial insights; improves reporting, data governance, and automation; and supports executive presentations and special projects.

Supports investment operations strategy and transformation initiatives across equities, fixed income, FX, and derivatives. Responsibilities include business requirements gathering, process mapping, test case development, UAT, defect tracking, automation and AI workflow implementation, operational risk identification, issue triage, process improvement, and development of new operational capabilities. The role also supports due diligence for new markets and investment instruments.

Supports sales operations through Salesforce administration, reporting, data governance, pipeline and territory maintenance, KPI analysis, and end-user assistance. Produces recurring dashboards, scorecards, and leadership reports; monitors data quality; supports lead workflows, system enhancements, sales initiatives, meetings, and market programs. Collaborates with sales leaders, field teams, Salesforce administrators, and cross-functional partners to improve sales efficiency and decision-making.

Provides intelligence, counterintelligence, and information operations analysis and planning support for sensitive Air Force and DoD programs. Reviews classified proposals, assesses security vulnerabilities and threats, ensures compliance with directives, develops recommendations, coordinates sensitive activities and SAPs, and briefs senior officials. Requires extensive DoD, intelligence, CI, HUMINT, security operations, and operational planning expertise, along with TS/SCI clearance and ability to obtain a CI polygraph.

Provides senior-level counterintelligence and information operations analysis, planning, and advisory support for Air Force and DoD SCI and SAP activities. Evaluates security vulnerabilities, counterintelligence risks, signature reduction issues, threats, policies, and sensitive proposals. Develops recommendations and written products for senior leadership, coordinates classified activities, supports interagency operations, and briefs senior officials while protecting national-security information.

Owns complex Deal Desk activities, including pricing, approvals, contract coordination, commercial risk assessment, and execution. Supports CPQ administration, workflow governance, forecasting, revenue planning, reporting, dashboards, data reconciliation, and data governance. Partners cross-functionally with Sales, Finance, Legal, Customer Success, and Operations to improve processes, systems, controls, and automation across the revenue lifecycle.

Supports loss-sensitive insurance programs by calculating and reconciling premiums, deductible recoveries, claims transactions, and program adjustments. Prepares invoices, monitors receivables, follows up on collections, maintains records, resolves discrepancies, and communicates with insureds, brokers, underwriters, and internal teams. Provides technical assistance and supports insurance renewals while ensuring accurate documentation and adherence to policy terms and company guidelines.

Owns and executes People Team initiatives across the employee lifecycle using project management methodologies. Maintains Tableau, Excel, and SurveyMonkey reporting; analyzes workforce data; builds executive dashboards; designs engagement and feedback programs; maps employee touchpoints; supports organizational change; and manages surveys, exit interviews, training, mentorship, and recognition initiatives.

Provides on-site administrative and operational support to DCSA leadership and field staff. Responsibilities include calendar and meeting support, document and classified-records control, correspondence preparation, travel and timekeeping assistance, office logistics, fleet coordination, vehicle operation, and action-item tracking. Requires strong organization, communication, Microsoft Office skills, a valid driver’s license, and an active Secret clearance.

Provides administrative, operational, and mission support to DCSA regional leadership and field staff. Manages office operations, executive calendars, records, classified information, correspondence, travel logistics, government vehicle tracking, personnel onboarding and offboarding, recruitment milestones, and training records. Requires advanced Microsoft Office proficiency, active Secret clearance, strong communication skills, and the ability to operate government or rental vehicles. This is an on-site role with travel of up to 10%.

Provides administrative, operational, and mission support to DCSA regional leadership and field staff. Responsibilities include executive calendar coordination, office operations, records and classified information control, correspondence preparation, travel and fleet logistics, personnel tracking, onboarding and offboarding support, and training record maintenance. The role requires advanced Microsoft Office skills, an active Secret clearance, a valid driver’s license, and on-site work with travel up to 10%.

Owns analytics for customer-facing AI agents, including containment, resolution, escalation, repeat contact, and satisfaction metrics. Builds BI dashboards, defines data requirements, validates data quality, and analyzes conversations to identify root causes and improvement opportunities. Compares AI and live-agent performance, quantifies business impact, recommends product or operational fixes, and tracks results through delivery. Partners with Data, Product, Quality, CX, and engineering teams to communicate evidence-based findings and prioritize AI customer experience improvements.

Supports market financial accountability through budget-versus-actual analysis, variance reporting, forecasting, capital planning, budget preparation, discretionary spending review, and management reporting. Partners with finance and operational leaders to develop financial assumptions, document variance explanations, prioritize capital projects, and monitor approved project estimates.

Leads military operations analysis for current and future combat aircraft platforms. Performs trade studies of performance, survivability, and lethality; operates aircraft simulators; instructs pilots; validates operational capabilities; and develops CONOPs and CONEMPs. Applies modeling, simulation, data analytics, systems engineering, and quantitative analysis to assess adversary threats, operational concepts, AI/ML algorithms, interoperability, and joint all-domain mission effectiveness.