Top IT Support & Helpdesk Jobs in Dallas-Fort Worth, TX

The Systems Operations Manager will lead the Infrastructure Lifecycle Management team, overseeing IT asset management from procurement to disposal, while managing migration projects and ensuring compliance with industry regulations.

The Salesforce Administrator manages the integrity and quality of the Salesforce system, performing technical analysis, configuration, support, and maintaining CRM data integrity, and oversees related tools and platforms.

The role involves leading system reliability and support efforts, managing incident resolution, coordinating maintenance, and supervising junior staff in technology environments.

Provide technical support in troubleshooting laptop and mobile device issues, manage tickets, and assist in onboarding new agents.

The Analyst - Executive IT Support provides Level II IT support to designated offices and remote users, troubleshooting technical issues and managing hardware/software installations and upgrades.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

Designs and supports Software Defined Network (SDN) products, trains teams, troubleshoots issues, and manages customer service implementations.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.