Top Customer Support Jobs in Dallas-Fort Worth, TX

Supervise Customer Account Coordinators: analyze performance data, recommend process improvements, coach staff, manage scheduling and daily operations, handle escalations, hire/train/manage team performance, and support company quality processes.

Supervise the Testing & Charging (T&C) Customer Care team to maintain high customer satisfaction. Manage dealer contracts, train and evaluate team members, report metrics, drive process improvements, handle escalations, coordinate with Sales and T&C leadership, and manage program budgets and special projects.

Negotiate and finalize lease renewals with current residents, deliver excellent customer service, prepare and process lease documents, perform administrative and clerical tasks, support regional department staff, and help achieve renewal targets while following asset management guidelines.

Greet and assist customers at the dealership front desk, direct them to departments, handle CRM data entry, manage license plate pickups and deliveries, perform general administrative duties, communicate professionally in English and Spanish, maintain a tidy front desk, and support additional customer-service tasks as needed.

Respond to high-volume inbound calls about mortgage servicing, escrow, property insurance and claims. Resolve inquiries (aiming for one-call resolution), process premium disbursements, document account activity, de-escalate complex situations, and use internal systems and Microsoft Office (Excel) to analyze account details.

Handle inbound client contact and account management for HomePay, answering calls and emails about payroll, tax, and labor law. Deliver accurate consultations, process account changes and urgent notices, support other departments, meet daily metrics (minimum 40 calls/day), and maintain professionalism, documentation, and client feedback reporting.

Greet and assist customers at a busy automotive dealership front desk, manage CRM customer records, direct visitors, handle administrative tasks (shipments, license plate pickup), communicate in English and Spanish, maintain a professional front desk, and support additional customer service duties as needed.

Provide remote customer support for top-tier brands: handle inquiries, troubleshoot issues, manage transactions and cases accurately, maintain professionalism and data security, and balance multiple priorities in a fast-paced environment.

Provide remote inbound and outbound customer support: handle calls, enter and update customer information, follow up as needed, meet performance standards, and maintain courteous, efficient service while working flexible hours.

Handle customer orders, product and pricing questions, and account inquiries via phone, email, and chat. Recommend solutions, assist with website ordering, and build customer relationships while using company systems.