Top Customer Support Jobs in Dallas-Fort Worth, TX

Provides client service and administrative support to Financial Advisors and Private Wealth Advisors. Responsibilities include executing money movement transactions, answering account questions, updating client records, supporting digital tools, preparing meeting materials, coordinating calendars and calls, managing travel and expenses, and assisting with client relationship and business plan activities.

Rings bells for The Salvation Army Christmas Program at assigned outdoor locations, keeps donation kettles attended, and courteously greets the public. The role requires prolonged standing in varying weather, occasional light lifting, reliable attendance, and adherence to the organization’s Christian principles and professional standards. No formal education or prior experience is required.

Handles vehicle reinstatement and redemption after repossession by assisting customers, negotiating payments, processing release paperwork, coordinating with recovery vendors and auctions, and supporting reverse charge-off activities. The role also monitors payment corrections, manages account administration, resolves escalated customer issues, and ensures compliance with collection policies, FDCPA requirements, and state repossession laws.

Serve as the first point of contact for global clients by responding to inbound sales opportunities, managing online orders, resolving customer needs, and providing accurate follow-up. Specialists develop expert product knowledge through ongoing training, communicate customer feedback internally, and contribute to service improvements. The role requires strong communication, organization, technology fluency, autonomous decision-making, problem-solving, and teamwork.

Contact delinquent customers to negotiate repayment terms, document account activity, meet collection and production goals, follow applicable laws and client standards, and securely handle PCI data. The role requires home-office equipment, webcam visibility, computer proficiency, assigned schedule flexibility, and three weeks of paid training.

Handles escalated mortgage-servicing customer calls, resolves immediate concerns, identifies root causes, documents interactions, tracks improvement opportunities, and coordinates with call center leadership and other business lines. The role monitors escalation chat, uses multiple servicing systems, maintains compliance, and builds cross-department relationships.

Provides customer support and administrative assistance in a manufacturing and distribution environment. Responsibilities include data entry, spreadsheet and report maintenance, production order processing, shipping documentation, customer-site updates, shipment appointment coordination, customer file maintenance, and communicating operational issues. The role also analyzes customer service metrics, prepares reports and presentations, supports production operations, and performs general office duties.

Responds to customer inquiries through phone, email, and chat, resolving nontechnical issues and coordinating with service or technical teams. Records customer activities in CRM or database systems, researches product information, and develops expertise in company services to handle complex requests. Contributes to moderately complex projects while meeting quality-management requirements. Requires strong communication, independent decision-making, English fluency, and Spanish fluency depending on location or customer accounts.

Leads Cartier’s Client Relations Center team and strategy, managing direct reports, coaching Ambassadors, driving client experience and sales KPIs, monitoring service levels, resolving escalations, and improving operational execution. The role oversees recruitment, performance management, taskforces, client engagement, reporting, scheduling, HR administration, and cross-functional partnerships while ensuring exceptional luxury client experiences across phone, web, chat, email, and social channels.

Leads Quality Assurance, Training, Customer Success Specialist, Knowledge Management, and Escalations functions within a contact center. Manages and develops teams, oversees training and quality programs, analyzes performance trends, supports escalations, maintains knowledge systems, and drives automation, AI-enabled support tools, continuous improvement, operational readiness, and customer experience excellence.