Top Operations & Support Jobs in Dallas-Fort Worth, TX

As the Alliance Driver Manager, you will oversee partner relationships, drive strategic initiatives, and enhance PwC's market presence through collaboration and effective leadership across cross-functional teams.

Manage and optimize workplace design, safety, facilities operations and vendor relationships across global offices. Lead site selection, lease negotiations, space planning, maintenance, budgets, and event support. Drive employee experience, compliance with safety regulations, emergency response, and workplace projects while partnering with PeopleOps, IT, and cross-functional teams.

Serve as the CRO's second-in-command to align Sales, Marketing, Customer Success, and CX. Own the revenue tech stack, data governance, forecasting, reporting, lead lifecycle, and cross-functional initiatives to drive pipeline integrity, forecasting accuracy, and scalable GTM execution.

Lead and coach a Customer Care team onsite in Plano, TX, managing daily phone/email support, escalations, KPIs, quality, and process improvements. Drive hiring, onboarding, workforce planning, and cross-functional initiatives to improve customer experience and operational efficiency.

Administer Atlassian Cloud (Jira, JSM, Confluence); design workflows, automations, and governance; develop REST API/webhook integrations; manage Atlassian Access (SSO/SCIM); build advanced JQL dashboards and reports; support cloud migrations, audits, and enterprise system integrations.

Provide best-in-class travel support via chat, phone, and email; manage hotel/flight/car/rail bookings; use Sabre/Amadeus GDS for ticketing, reissues, cancellations, EMD/MCO issuance and PNR management; maintain supplier and compliance knowledge; meet SLA and performance metrics; support self-service and give feedback to product and operations teams.

Lead end-to-end data center logistics operations, manage teams, ensure performance, and improve efficiency in logistics and inventory control.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

The Business Operations Specialist will oversee operational execution, performance reporting, financial planning, and strategic initiative management across cross-functional teams, ensuring alignment with the organization's goals.

Support daily administration, configuration, and optimization of the Salesforce platform. Translate business requirements into scalable declarative solutions, maintain data quality and security settings, triage support tickets, document processes, and collaborate with senior team members on platform improvements.