Top Operations & Support Jobs in Dallas-Fort Worth, TX

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

Lead the sales funnel and growth forecasting for Dandy, coordinating between Finance and RevOps, while maintaining reporting infrastructure and supporting strategic decisions.

Support cross-functional projects to improve operational workflows, perform market and ad-hoc analyses, maintain SOPs and reporting, deep-dive into data to surface trends and recommendations, and clean up CRM and reporting infrastructure. Prepare biweekly operational performance reports and lead initiatives across Sales, Marketing, Product, Operations, Policy, and Finance.

Lead and scale Inspiren's end-to-end product support and contact center operations for hardware and software products. Set strategy, build contact center infrastructure, implement monitoring/alerting and AI/automation, drive proactive issue detection, translate support insights into product improvements, and develop a high-performing team to support expansion into new markets and care settings.

Provide remote executive support including calendar and travel management, call/email screening, briefing prep, vendor and project deadline tracking, document preparation, CRM data entry, and ad hoc administrative tasks.

Leads Morgan Stanley’s global travel and expense management function, including strategy, operations, policy governance, compliance controls, technology platforms, corporate card collaboration, and employee support. Drives transformation, automation, and AI-enabled solutions while partnering with Finance, Technology, Compliance, Risk, Legal, HR, vendors, and Corporate Services. Oversees global operations, executive escalations, stakeholder engagement, and a geographically dispersed team, emphasizing operational excellence, risk management, employee experience, and continuous improvement.

Supervises daily operations of a seasonal tax office, including staffing, scheduling, customer service, compliance, return accuracy, reporting, and employee development. Leads recruitment and onboarding, coaches staff, resolves client concerns, executes local marketing initiatives, and maintains organized office documentation. The role requires tax preparation knowledge, PTIN eligibility, strong leadership, and availability for evenings and weekends during peak season.

Provides daily office services, including reprographics, mail processing, document intake, equipment operation, quality assurance, client communication, and workflow prioritization. The role requires meeting deadlines, troubleshooting basic equipment issues, handling confidential documents, maintaining service logs, and supporting facilities, hospitality, reception, and audiovisual services as needed. Work is primarily onsite, standing, and may include overtime and lifting up to 50 pounds.

Provides customer support through phone, email, chat, and other channels. Responsibilities include answering product, order, account, billing, and policy questions; processing requests; resolving complaints; maintaining interaction records; escalating complex issues; and collaborating with internal teams. The role requires professional communication, attention to detail, problem-solving, confidentiality, and the ability to meet service and productivity standards.

Enters, updates, verifies, and maintains company records across databases, spreadsheets, and business systems. Reviews documents, corrects discrepancies, processes forms and invoices, organizes electronic and physical files, and protects confidential information. The role also supports administrative tasks, communicates with departments to resolve missing or inaccurate data, and meets accuracy, productivity, and deadline requirements.

Provides administrative and clerical support by managing communications, calendars, documents, records, spreadsheets, office supplies, travel arrangements, and logistical tasks. The role coordinates information across departments, tracks deadlines, handles confidential data, and supports management and staff in office, remote, or hybrid environments.

Administer and improve Salesforce and the broader go-to-market technology stack. Responsibilities include building Flow automation, maintaining integrations, managing data quality, provisioning users through Okta, troubleshooting system issues, processing Jira requests, gathering requirements, documenting configurations, and supporting light Apex or SOQL development under senior guidance.