Top Customer Success Jobs
As an Acquisition/Contracting Specialist, you will identify and support all contracting actions, provide oversight and management of contracts, and oversee project management tasks. You need extensive experience in contract management and compliance with federal regulations, along with excellent organizational skills.
The Customer Success Manager will build strong customer relationships, drive the adoption of LiveRamp solutions, address customer challenges, manage renewal processes, and identify upsell opportunities. Additionally, the role involves collaborating with technology partners and providing training to enhance product utilization and mutual revenue growth.
The Enterprise Customer Strategist will manage complex sales cycles, develop strategic relationships with enterprise clients, conduct product demonstrations, and drive sales processes from prospecting to contract closure. The role requires strong collaboration with cross-functional teams and staying informed about industry trends to enhance strategies and meet sales targets.
The Senior TMF Specialist at Cytokinetics will oversee the management and quality control of Trial Master File documentation, ensuring compliance with regulations and providing guidance to study teams. Responsibilities include managing TMF documentation in Veeva Vault, conducting TMF reviews, and mentoring TMF specialists while collaborating with cross-functional teams for inspection readiness and process improvement.
As an In-plan Client Support Advisor, you'll educate and service existing clients by contacting them about their investment products, aiming to increase plan participation and metrics, while providing exceptional client experiences in a supportive team environment.
The OT Specialist at Syntese will ensure the stability of DCS systems, provide operational support, manage OT projects, and handle vendor relations. Responsibilities include troubleshooting, data management, and translating business needs into technical solutions while contributing to compliance and lifecycle management of systems.
The Senior Specialist in Revenue Cycle manages financial and administrative services for accurate billing and collections for hospital services. They resolve unpaid claims, provide customer service, analyze accounts, and offer training and mentorship to junior staff while ensuring compliance with guidelines.
The Contract Specialist is responsible for drafting, reviewing, and negotiating various contracts, including software agreements and NDAs, while ensuring compliance with legal requirements and corporate policies. Additionally, the role involves supporting the legal review process and improving department efficiencies.
The Customer Success Manager will oversee the customer lifecycle, serving as a primary contact to ensure customer satisfaction and product adoption. Responsibilities include creating success plans, managing customer journeys, driving engagement and product usage, and forecasting renewals while focusing on continuous improvement and client relationships.
The Customer Support Specialist will respond to customer inquiries and complaints via voice calls and chat. Responsibilities include troubleshooting technical issues, maintaining records of client interactions, collaborating with the support team for issue resolution, and identifying improvement opportunities for customer experience.
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