Top Customer Success Jobs
The Customer Experience Specialist will support the Customer Experience team, manage customer requests, and enhance inter-departmental communication. Responsibilities include documentation management, scheduling, and improving processes to drive customer satisfaction and operational efficiency.
Pillar is looking for talent to grow their team, emphasizing the importance of diverse skills and experiences regardless of specific open positions. They aim to hire efficiently and equitably, reflecting their commitment to diversity.
Apply opportunistically to Jnana Therapeutics, a clinical-stage biotechnology company focused on developing therapies for challenging-to-drug targets, including rare diseases and cancer. This is an opportunity to express interest in potential job openings based on skills and experience.
The Senior Associate in the Cross-Functional team will develop solutions to complex financial and operational challenges, analyze financial statements, create liquidity forecasts, engage in performance improvement initiatives, and prepare executive reports in a collaborative environment focused on delivering strategic value to clients.
The Customer Success Specialist will support the sales team by managing contract renewals, facilitating communication for invoice and agreement updates, and ensuring smooth billing processes. Responsibilities include updating Salesforce, generating contracts, and assisting with billing questions while collaborating with customers to maintain strong relationships and facilitate renewals before contract expiration.
The Audit Readiness Support Specialist will assist clients in enhancing the Army's audit readiness, manage operational tasks with audit impacts, document business processes, and collaborate with Army stakeholders to improve audit outcomes in a dynamic environment.
The Strategic Finance - Customer Success Manager is responsible for leveraging financial expertise to build customer financial models and dashboards using Mosaic software. This role includes onboarding customers, mentoring junior consultants, and collaborating across teams to enhance customer satisfaction and influence product development. Strong analytical and communication skills are crucial for success in this consultative role.
The Customer Success Engineer at Tines partners with clients to help them onboard and automate their workflows using Tines' platform. This role involves designing automation stories, supporting clients through their journey, and collaborating with various internal teams to enhance customer satisfaction. A key aspect is educating customers on best practices and capturing customer needs to guide product development.
The Customer Success Manager engages with customers to build relationships, promote product adoption, and ensure customer satisfaction with GTT's services. Responsibilities include facilitating training, resolving issues, enhancing usage of features, and collaborating with Sales to develop tailored customer strategies and identify growth opportunities.
As an Applications Support Specialist, you will troubleshoot and support end users, manage ticket flow, maintain client agreements, and provide customized training. The role requires strong administrative skills and the ability to communicate effectively with clients.
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