Top Customer Success Jobs
The Customer Service Representative will provide proactive customer service, manage inquiries via phone and email, create work orders in SAP, handle paperwork for customer orders, and maintain regulatory documentation. They must communicate effectively and prioritize tasks to enhance customer satisfaction.
The Client Solutions Manager will build and manage a book of business by acting as a key point of contact for customers, utilizing strong communication skills to foster relationships, and collaborating with sales leadership to develop new strategies. Responsibilities include prospecting new clients, maintaining existing customer accounts, and negotiating rates with partners while working in a fast-paced environment.
The U.S. Trek Specialist prepares U.S. high school students and donors for immersive trips to build schools in developing countries. Responsibilities include recruitment presentations, managing paperwork, leading preparatory sessions, co-leading treks, and supporting participants post-trip.
The Customer Service Associate will provide exceptional customer service, consult with clients, and manage administrative tasks. This entry-level position focuses on assessing customer needs and ensuring satisfaction while facilitating relationships between the company and its clients. Candidates will receive training and advancement opportunities in a supportive team environment.
The Case Management Associate is responsible for entering new cases, reviewing applications, ordering medical exams, monitoring case progress, and maintaining positive relationships with agents and underwriters.
The HRIS Senior Analyst is responsible for managing and optimizing Workday functionalities including reporting, analytics, and configuration. Key tasks involve troubleshooting issues, creating reports and dashboards, executing test scenarios, and collaborating with stakeholders to meet business requirements.
The role involves managing the implementation of new processes and tools for clients, validating business requirements, managing product backlogs, and translating data into actionable insights. The candidate will work closely with Product, Engineering, and Science teams to deliver valuable products and maintain strong communication with stakeholders.
The Senior Client Success Manager at Storable will manage key Client relationships to drive product adoption and satisfaction. Responsibilities include consulting on onboarding, strategizing on account customizations, analyzing Client usage patterns, and facilitating business review meetings to enhance Client success and retention.
The Infusion Client Coordination Manager will manage a global implementation and training team, focusing on enhancing client experiences and operational efficiency. Responsibilities include supporting revenue growth, ensuring compliance with infusion billing standards, and creating training systems. The role requires collaboration with clients and cross-functional teams to achieve key performance indicators related to service quality and training effectiveness.
The Customer Success Manager will develop relationships with customers, guide them in using products effectively, identify at-risk customers, and improve processes. They will work with various departments and ensure customer needs are met while adapting to changes within the industry.
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