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Top Customer Success Jobs
Productivity • Security • Software • Business Intelligence • Cybersecurity
As a Solutions Architect at Lumos, you'll help customers implement the Lumos platform, providing technical support and strategic guidance. You'll manage onboarding projects, create plans, communicate with stakeholders, conduct training sessions, and optimize processes to enhance customer experience and satisfaction.
Other
The Customer Success Manager at Corelight will build strong customer relationships, oversee onboarding processes, address customer inquiries, and enhance overall satisfaction. This role involves project management, collaboration with multiple teams, and ensuring the effective use of Corelight's security solutions. The position aims to drive customer success and retention while providing feedback for product improvements.
Software
The Senior Customer Partner Manager will oversee relationships with key sports league clients, ensuring customer adoption, retention, and growth. This role involves understanding client needs, collaborating with various departments, and delivering strategic insights to support the customers' objectives and address any risks of churn.
Top Skills:
Salesforce
Featured Jobs
Fintech • Professional Services • Financial Services
As an IT Help Desk Support Technician, you will provide first-line technical assistance to employees by troubleshooting hardware and software issues, managing user accounts, logging and tracking tickets, and facilitating training sessions. Strong customer service skills are essential, as is the ability to communicate technical information simply.
Top Skills:
Microsoft 365
Software
Seeking a Software Implementation Specialist at VIP to install and train customers on beverage software solutions. Responsibilities include installation, training, customer support, and project management. This full-time hybrid role involves travel within the US and offers health benefits, ESOP, 401k, parental leave, flexible schedules, and more.
Cloud • Security • Software • Generative AI
As a Customer Architect at Elastic, you will drive the adoption of Elastic solutions by creating Technical Success Plans tailored to customer goals, ensuring effective onboarding and ongoing support. Collaborate with account teams to eliminate technical frictions, conduct presentations, and foster customer relationships to promote usage and expansion of Elastic solutions.
Top Skills:
Elasticsearch
Artificial Intelligence • Cloud • Software
The role involves providing technical support to customers, implementing solutions, collaborating with various teams, and improving processes. Responsibilities include troubleshooting routing protocols, ensuring customer satisfaction, and documenting procedures while adapting to new technologies.
Top Skills:
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Cloud • HR Tech • Professional Services • Software
As an Enterprise Customer Success Manager at Upwork, you will partner with customers to help them achieve their workforce goals using the Upwork platform. Responsibilities include driving platform adoption, providing expert consultation, managing relationships with key stakeholders, and participating in product feedback loops. You will leverage your consultative skills and customer insights to ensure client satisfaction and retention.
AdTech • Marketing Tech
The Sr. Manager of Client Strategy leads the strategic account management and proposal development for influencer marketing, collaborating with cross-functional teams to deliver innovative campaign strategies and ensure successful client relationships. Responsibilities include project management, data analysis, and ongoing strategic direction to optimize client partnerships and performance.
Information Technology
The Senior Federal Customer Success Manager at Neo4j ensures the technical success of federal customers by establishing trusted relationships, advocating for their needs, and providing technical advice on Neo4j implementations. Responsibilities include troubleshooting issues, delivering training, and collaborating with various teams to enhance customer experience and product adoption.
Top Skills:
.NetGoJavaJavaScriptPythonSpring Java
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