Top Customer Success Jobs
The Customer Accounting Specialist assists in managing billing and collections for delinquent accounts, identifies and resolves issues through collaboration, generates invoices and statements, and reports on aged receivables.
The Community Engagement Specialist will connect communities to health resources, manage relationships with community partners, track and evaluate engagement efforts, and organize community events to promote well-being and health equity.
The Order Management Specialist at HARMAN manages customer orders from receipt to delivery, ensuring alignment with internal teams and customer requirements. Responsibilities include issue resolution, adherence to vendor compliance, EDI processes, and collaboration across departments. The role emphasizes process improvement and effective communication with stakeholders.
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The Ad Operations Specialist manages traffic, contract processing, and campaign fulfillment while ensuring all contractual requirements are met. This role involves collaborating with Sales, Marketing, and Operations to resolve issues and assist in optimizing revenue through inventory management and client engagement.
The Field Support Representative is responsible for answering incoming calls from Securities and Investment Advisor Representatives, assessing issues, providing guidance, and relaying information for further action. They build strong professional relationships with the sales force and help support their operational needs.
Contact payers to verify claim status, process appeals on insurance claims, analyze and resolve payment issues, reconcile accounts, review billing errors, provide customer service, and perform other related duties in a healthcare setting.
As a Mainframe Specialist, you will maintain and support mainframe systems, troubleshooting issues and collaborating with teams. Your responsibilities include managing applications and infrastructure, optimizing COBOL programs, handling IBM MQ, ensuring adherence to SDLC, and providing exceptional customer service while documenting and tracking system performance.
Manage and optimize PPC campaigns across various platforms to drive traffic, increase conversions, and maximize ROI. Conduct audience and keyword research, analyze campaign data, collaborate with stakeholders, and stay updated on industry trends.
The Senior Manager, Customer Experience will oversee customer-facing teams, improve customer registration and onboarding processes, develop customer success strategies, monitor key metrics, and drive continuous improvement. This role necessitates collaboration with other departments to advocate for customer needs and ensure high satisfaction levels.
The Digital Advertising Specialist will manage and optimize paid campaigns on platforms like Google Ads and Facebook Ads, focusing on driving targeted traffic, generating leads, and maximizing ROI. Responsibilities include setting up and monitoring ads, performing ongoing optimizations, analyzing metrics, and collaborating with marketing teams to align strategies.
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