Top Customer Success Jobs
As an Enterprise Customer Success Manager, you will manage a portfolio of customers, ensuring they achieve maximum value from the Level AI platform. Responsibilities include driving product adoption, monitoring customer health, conducting business reviews, and advocating for customer needs, all while collaborating with internal teams.
The Senior Manager, Client Success leads relationships with payer clients in Minnesota, ensuring client satisfaction and achieving strategic objectives. This role involves being a trusted advisor, project manager, and coach, while collaborating with cross-functional teams to enhance service delivery and value-based outcomes for rural healthcare clients.
The Software Customer Success Manager leads two teams, ensuring successful product engineering and escalated pre-sales support. They manage personnel development, facilitate communication between teams, enforce FOSS protocols, and participate in on-call incident management, all while fostering customer relationships and driving innovative support solutions.
Featured Jobs
The Specialist for Category Growth in Men's Shoes & Accessories is responsible for optimizing site merchandising through data analysis to boost sales and enhance customer experience. The role involves collaboration with cross-functional teams, utilizing analytical skills to inform merchandising decisions, and managing the ecommerce platform for effective product presentation.
The Senior Specialist will support the Science & Innovation Programs team in programmatic needs, developing proposals, evaluating grants, providing customer service to grantees, and supporting other evolving needs. They will focus on specific areas such as Ocean, Wildlife, Space, or Planetary Health.
The Client Development Executive aims to drive revenue by securing new large customers in regional markets. Responsibilities include identifying new business opportunities, managing relationships with large accounts, and ensuring smooth transitions to account management. Utilizing Salesforce for CRM, the role demands advanced selling skills and collaboration with internal teams to support sales processes and achieve targets.
The Client Support Supervisor ensures quality customer experiences by assisting the Call Center Manager in managing the Client Support Team, monitoring performance, and providing support for complex customer issues. They also foster a positive work environment by mentoring agents and managing daily operations, while ensuring service level objectives are met.
The Brooks Guru Field Representative will manage field support to increase market share and sell-through in retail. Responsibilities include collaborating on product launches, educating retail associates, representing Brooks at running events, and maintaining reports and budgets.
The Environmental/Health & Safety Specialist ensures compliance with health, safety, and environmental regulations in a manufacturing setting. Responsibilities include investigating incidents, advising management on safety matters, conducting training, overseeing inspections, managing workers compensation claims, and maintaining emergency plans.
The ERP Specialist at NTT DATA will manage and maintain ERP systems, ensuring high availability, security, and performance. Responsibilities include overseeing transitions from Oracle eBusiness Suite to SAP S/4 HANA, managing system upgrades and patches, configuring settings, monitoring system performance, and collaborating with teams for improvements. The role also involves creating user documentation and providing tier 1 support.
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