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Top Customer Success Jobs
Information Technology • Analytics
The Customer Success Manager at Trella Health will drive customer retention, adoption, and expansion within the Supplier Division. Responsibilities include managing customer relationships, ensuring optimal usage of solutions, and collaborating with clients to meet their business goals. The role also involves renewing contracts and identifying upsell opportunities while serving as the voice of the customer in advocacy initiatives.
Top Skills:
Salesforce
Aerospace
The Manager of IT Client Services leads a team of IT Support Specialists, developing strategies and processes to enhance IT support for Rocket Lab employees. Responsibilities include defining workflows, ensuring compliance, managing procurement of IT resources, and establishing service level agreements to improve efficiency and service delivery.
Other • Software • Analytics
As a Support Analyst I-GIS, you will provide high-quality technical support for customers utilizing the ArcGIS Platform. Responsibilities include analyzing customer issues, staying current on product releases, maintaining comprehensive case documentation, and collaborating with team members to find solutions. You will develop problem-solving skills while contributing to customer success in a dynamic environment.
Top Skills:
ArcgisPython
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Fintech
The Account Coordinator role focuses on providing frontline support for SMB customers regarding their 401(k) plans via phone and email. Responsibilities include managing inquiries, resolving technical issues, collaborating with internal teams, meeting performance benchmarks, and improving customer experience.
Information Technology • Automation
The Client Services Associate provides exceptional office and mail services, manages mail processing, assists with shipping and receiving, ensures office supplies are replenished, maintains equipment, and delivers high-quality customer service, all while maintaining a professional image for the company.
Information Technology • Security • Software • Cybersecurity
The Customer Success Manager will facilitate client onboarding, maintain high satisfaction levels, create success plans, conduct meetings to recommend product usage, offer application support, and monitor client health, addressing escalations as needed.
Top Skills:
SalesforceZendesk
Edtech • Software
The Substitute Safety Support Specialist at GoGuardian is responsible for reviewing incoming Beacon alerts, escalating issues to school officials, supporting technical support tickets, and contributing to team-building projects. This role requires strong emotional intelligence and the ability to work independently in a fast-paced environment.
Top Skills:
Zendesk
Mobile • Software
The Senior Customer Success Engineer at Jamf will assist customers in implementing and training on Jamf products to drive adoption and loyalty. Responsibilities include customer onboarding, providing technical training, and maintaining documentation while working closely with cross-functional teams. This role requires excellent communication skills and a technical background in Jamf and Apple products.
Top Skills:
AppleJAMF
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Healthtech
As a Qualifications Specialist at Synapse Health, you will review, edit, and maintain medical documentation, manage referrals, ensure compliance with guidelines, and perform audits. Interaction with healthcare providers is essential, along with converting paper documentation to electronic formats. The role emphasizes customer service, accuracy, and adherence to policies while delivering a high-quality patient experience.
Consumer Web • Greentech • Hardware • Information Technology • Software
The Service Desk Specialist handles complex issues and serves as an escalation point for urgent matters, requiring strong problem-solving and communication skills. Analysts work in on-call rotations to provide continuous support and manage high-pressure situations effectively.
Top Companies Hiring Customer Success Roles
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