Top Customer Success Jobs
The EHS Field Services Specialist promotes a proactive EHS culture, ensuring compliance with regulations at field project sites. Responsibilities include day-to-day support for service activities, monitoring compliance, conducting audits, leading incident investigations, and interfacing with other EHS professionals. The role involves travel and proficiency in office software.
The Customer Experience Representative will engage with collectors via chat, email, and phone to assist with inquiries about auctions and card valuations. Responsibilities include handling complex account issues, documenting interactions, collaborating with teams to improve service quality, and gathering customer feedback to enhance user experience.
The Quality Customer Support Administrator at Novanta focuses on managing customer complaints about products, including processing Return Merchandise Authorizations (RMAs), communicating with interdisciplinary teams, and managing purchase orders. Key responsibilities include evaluating RMAs, issuing credit memos, producing evaluation reports, and engaging effectively with various departments to resolve customer concerns.
Featured Jobs
As a Customer Success Manager, you will manage post-sale customer relationships, guiding clients through onboarding, providing continuous support, conducting training, monitoring customer satisfaction, and collaborating with cross-functional teams to enhance AI product offerings.
As an Operating Room Support Specialist, you will assist in surgical case coverage for the Vagus Nerve Stimulation Therapy, support operating room staff, and learn about the implantation process, while working closely with neurosurgeons and nurses.
The Implementation Specialist will work closely with customers to outline and implement Nursing & Health Education products, ensuring successful integration and training. Responsibilities include developing training plans, tracking deadlines, and collaborating with internal teams to facilitate product usage and customer success.
The Sr Life Safety Specialist will lead maintenance and operations for gas detection systems and fire safety equipment. Responsibilities include compliance inspections, troubleshooting, and coordinating with contractors for system upgrades. The role also involves leading technicians, ensuring adherence to safety codes and regulations, and maintaining logs for device performance and service.
As an Enterprise Customer Success Manager, you will manage a portfolio of customers, ensuring they achieve maximum value from the Level AI platform. Responsibilities include driving product adoption, monitoring customer health, conducting business reviews, and advocating for customer needs, all while collaborating with internal teams.
The Senior Manager, Client Success leads relationships with payer clients in Minnesota, ensuring client satisfaction and achieving strategic objectives. This role involves being a trusted advisor, project manager, and coach, while collaborating with cross-functional teams to enhance service delivery and value-based outcomes for rural healthcare clients.
The Software Customer Success Manager leads two teams, ensuring successful product engineering and escalated pre-sales support. They manage personnel development, facilitate communication between teams, enforce FOSS protocols, and participate in on-call incident management, all while fostering customer relationships and driving innovative support solutions.
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