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Top Customer Success Jobs
Other • Software
As a Customer Support Representative at Lightspeed Systems, you will handle customer inquiries through various channels, manage support tickets, troubleshoot issues, and provide guidance to enhance customer experience. This role requires strong problem-solving skills and effective communication to ensure customer satisfaction in a fast-paced environment.
Top Skills:
Salesforce
Software • Analytics
As the Global Leader of the Customer Success team at Imply, you will drive customer success strategies, oversee renewals, and lead a global team of CSMs. Your role includes managing customer relationships, enhancing business outcomes, and collaborating with cross-functional teams to ensure customer satisfaction and engagement.
Fintech • Payments
The Partner Support Coordinator is responsible for assisting partners with managing health payment plans while ensuring compliance with HIPAA and other regulations. This role involves reviewing claims, answering inquiries, troubleshooting tech issues, maintaining documentation, and training team members.
Featured Jobs
Marketing Tech • Sales • Software
The Mid-Market Customer Success Manager is responsible for driving customer adoption and renewal of Demandbase solutions, partnering with clients to achieve their business objectives and ensuring maximum value from the platform. This role involves consulting with executives, resolving customer issues, and managing account growth through relationship-building and strategic initiatives.
Top Skills:
CRM
Fintech • Financial Services
The Onshore Customer Support Specialist will improve the customer experience by managing escalated support cases and engaging with customers across multiple channels. Responsibilities include educating customers on products, ensuring compliance, and collaborating with internal teams to resolve issues and enhance processes.
Healthtech • Professional Services • Software
As a Support Analyst at WellSky, you will provide procedural support to clients via various communication channels, troubleshoot and document application technical issues, assist engineering teams in resolving problems, and ensure timely resolution of client concerns while maintaining ownership of issues until resolved.
Top Skills:
Salesforce
Fashion
As an Optical Keyholder at Warby Parker, you will provide exceptional customer service, help with eyewear fittings and measurements, and ensure operational standards are met. You will also mentor optical team members and contribute to maintaining a positive work environment while driving sales and enhancing customer experiences.
Big Data • Cloud • Software • Database
The Senior Customer Success Manager at MongoDB acts as a strategic advisor, managing customer relationships and advocating for client needs. Responsibilities include developing customer technology strategies, resolving issues, leading executive business reviews, and collaborating with internal teams to improve the customer success program.
Top Skills:
MongoDB
Fintech • Software
As a Bilingual Customer Engagement Representative, you will handle inbound and outbound calls, process payments, resolve customer concerns regarding powersports loans via chat, and meet productivity goals while complying with regulations. Strong communication and problem-solving skills are essential.
Cloud • Consulting
The Customer Engineer at SADA will engage with clients to understand their technical needs, design tailored solutions, conduct training sessions, and provide ongoing support. They will collaborate with various teams to implement and demonstrate solutions, ensuring customer satisfaction through effective communication and workshops.
Top Skills:
AIAWSAws Cloud FormationAzureDockerGCPKubernetesLlmMicrosoft Azure AutomationTerraform
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