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Top Customer Success Jobs
Fintech • Mobile • Payments • Software • Financial Services
The Compliance Senior Specialist will oversee regulatory reporting processes, manage critical incidents, maintain compliance documentation, and facilitate communication with regulatory bodies. This role requires strong problem-solving, organizational skills, and the ability to work under pressure while collaborating with compliance teams.
Top Skills:
AuditboardIncident ManagementRegulatory Reporting
Fintech • Mobile • Payments • Software • Financial Services
As an Enhanced Due Diligence Specialist, you will perform due diligence on customers, oversee documentation verification, communicate effectively with clients, and assess risk levels of profiles. You will need to maintain high-quality standards while adhering to AML/CFT regulations and support audits related to compliance.
Fintech • Mobile • Payments • Software • Financial Services
As a Customer Support Associate at Wise, you will assist customers with their experience using Wise's money management services, handling communications via email, phone, and chat. The role requires flexibility in work hours and involves collaborating with other teams to solve problems. Excellent English communication skills and a team-oriented attitude are essential for success in this fast-paced, customer-focused environment.
Fintech • Mobile • Payments • Software • Financial Services
The Compliance Senior Specialist monitors regulatory changes, provides oversight and advice on compliance matters, and collaborates with various teams to ensure adherence to regulations. Responsibilities include managing compliance content, supporting regulatory inquiries, and evaluating products from a regulatory perspective while maintaining effective communication across teams.
Fintech • Mobile • Payments • Software • Financial Services
The Customer Support Training Lead will oversee the training team in delivering effective learning initiatives aligned with business objectives. Responsibilities include managing team performance, fostering a positive work environment, making data-driven decisions, and supporting employee development. The role demands strong communication and problem-solving skills, often bridging the gap between training specialists and senior leadership.
Top Skills:
ConfluenceGoogle SuitesJIRALms/Cms
Fintech • Mobile • Payments • Software • Financial Services
The High Volume EDD Specialist performs due diligence on customers, assesses risk, drafts reports, and communicates with clients, ensuring compliance with regulations.
Top Skills:
Aml/Cft RegulationsCustomer Relationship Management (Crm) SystemsDue Diligence ProcessesRisk Assessment
Fintech • Mobile • Payments • Software • Financial Services
The Wise Platform Enterprise Support Specialist provides support to enterprise clients, resolving issues and improving processes while collaborating with teams to enhance customer experiences.
Top Skills:
Google Drive
Fintech • Mobile • Payments • Software • Financial Services
The Customer Support Associate assists English and Spanish speaking customers, providing exceptional service via phone and email, while ensuring a positive experience with Wise.
Fintech • Mobile • Payments • Software • Financial Services
The Customer Support Senior Manager oversees customer support operations, manages teams, implements policies for efficiency, and ensures adherence to standards.
Top Skills:
Customer SupportData AnalysisOperational Management
Fintech • Mobile • Payments • Software • Financial Services
As a Customer Success Lead, you will build and lead the North America team to enhance partner satisfaction, scale operations, and improve product quality through effective solutions and data analysis.
Top Skills:
APIsData AnalysisWebhooks
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