Top Customer Success Jobs

Serve as a technical Customer Success Manager advising B2B clients on AI-led transformation using monday.com's platform. Drive adoption, design scalable automated solutions, lead technical workshops, use product usage data to identify expansion opportunities, and represent customer needs to Product and Engineering.

Serve as a technical Customer Success Manager for mid-market B2B clients, advising on AI-led transformation, integrations, and strategic architecture. Drive adoption, run technical workshops, use product usage data to identify expansion opportunities, and represent customer needs to Product and Engineering.

Serve as a technical Customer Success Manager driving AI-led adoption and digital transformation for enterprise clients. Consult on AI and integrations, design scalable solutions, lead technical workshops, use product usage data to drive expansion, and represent customer needs to Product and Engineering.

Serve as a technical Customer Success Manager for enterprise B2B clients, driving AI-led transformation and platform adoption. Consult on integrations, strategic architecture, and change management; run technical workshops, use product usage data to identify expansion opportunities, and represent customer needs to Product and Engineering.

Lead strategic relationships with Fortune 100 clients to drive adoption, expansion, and measurable business impact of monday.com. Build account plans, oversee large-scale deployments, coordinate cross-functional teams, measure outcomes, and mentor junior CSMs while representing the customer voice into product and go-to-market initiatives.

Manage and scale multiple customer accounts by delivering short, high-impact technical consultations, driving proactive engagement via data signals, partnering with Sales, leading digital initiatives, and creating repeatable playbooks to improve adoption, retention, and expansion.

Manage enterprise customers as a technical, AI-savvy Customer Success Manager: implement and configure monday.com, lead AI-powered workflow deployments and governance, optimise workflows for ROI and adoption, act as trusted advisor with senior stakeholders, drive retention, growth and risk mitigation across your portfolio.

Serve as a technical Customer Success lead driving AI-led transformation and product adoption. Consult on architecture, integrations, and change management; run technical workshops; use product usage data to drive expansion; represent customer technical needs to Product and Engineering; collaborate cross-functionally to enable scalable solutions and revenue growth.

Senior Technical Customer Success Manager who partners with B2B clients to drive AI-led product adoption and business transformation. Consults on AI use cases, architecture, integrations, and change management; runs technical workshops, leverages usage data to drive expansion, and represents customer technical needs to Product and Engineering. Collaborates cross-functionally to identify upsell opportunities and scale mission-critical workflows on the monday.com platform.

Serve as a technical Customer Success Manager for mid-market B2B clients, driving AI-led adoption, strategic architecture, integration troubleshooting, change management, data-driven expansion, technical enablement workshops, and representing customer needs to Product and Engineering to influence roadmap and upsell opportunities.