Top Customer Success Jobs
The Data Governance Manager oversees the integrity of data in Salesforce and Placements.IO systems for AD Retail Media, ensuring accurate data for sales management. Responsible for developing data governance strategies and maintaining policies, the manager collaborates with various teams to achieve data goals and protect sensitive information. Reports include pipeline dashboards and sales performance metrics, utilizing Salesforce CRM proficiency.
The Learning Administration Specialist is responsible for managing and providing consultation on SuccessFactors LMS. Responsibilities include publishing learning items, troubleshooting LMS issues, reporting learning program results, coordinating LMS changes, supporting brand projects, and mentoring junior staff while ensuring continuous improvement in LMS operations.
The Learning Administration Specialist will be an expert in SuccessFactors Learning Management System (LMS), managing functionality and providing consultative support. Responsibilities include publishing learning items, troubleshooting LMS issues, conducting UAT, managing support channels, and coordinating with content owners for ongoing learning solutions.
The Learning Administration Specialist will manage the SuccessFactors Learning Management System, providing support, consultation, and troubleshooting for LMS-related issues. Responsibilities include publishing learning items, managing content, reporting results, and coordinating with teams for improvements and updates to the system.
Evaluate, assess, and support functional leaders, managers, and teams for personal, professional, and organizational growth. Develop and implement OD initiatives and processes to achieve strategic goals and foster continuous improvement. Support team building, assess team dynamics, and provide training on interpersonal and leadership skills. Collaborate with HRBPs and develop systemic solutions to enhance team effectiveness.
The Admin Customer Care Representative is responsible for providing level 1 customer support to both store personnel and customers. This role involves handling inquiries via phone and email, troubleshooting issues, and ensuring proper service levels are met. The representative will document and resolve problems, escalate complex issues as necessary, and gather data to provide effective solutions.
The Admin Customer Care Representative is responsible for managing level 1 customer support by providing direct assistance to store personnel and customers, ensuring service levels are met. They enhance customer loyalty through engagement over phone and email, resolve problems, escalate issues as needed, and track the status of customer inquiries to resolution.
The DC Asset Protection Specialist II is responsible for managing asset protection activities at a distribution warehouse, implementing security guidelines, supervising security staff, conducting risk assessments, and collaborating with various internal departments to minimize losses and ensure the safety of associates and assets.
Manage level 1 customer support by providing direct assistance to store personnel and customers, enhancing customer loyalty, resolving inquiries via phone and email, and escalating complex problems as needed. Responsible for tracking the status of issues until resolution and ensuring proper escalation procedures are followed.
The Admin II Customer Care Representative is responsible for managing level 2 customer support and escalations, assisting store personnel and customers, and ensuring proper service levels. This role requires handling customer inquiries via phone and email, providing training to other admins, and documenting problems for resolution. Ownership of calls and cases is critical, as well as escalation of complex issues.
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