Top Customer Success Jobs

The Customer Success Manager at PitchBook drives client retention and expansion by optimizing usage of the PitchBook platform and providing excellent support.

Lead new issue credit ratings for fund transactions, conduct detailed analysis, mentor analysts, and collaborate with various teams.

Lead the Employee Technology Support function, ensuring high-quality service delivery, incident management, and cross-functional collaboration to enhance user experience.

The Account Manager at PitchBook manages client relationships, focusing on sales strategy, customer satisfaction, and account growth through effective communication and teamwork.

The Product Consultant will support clients in the ESG domain, manage client relations globally, address inquiries, and ensure client satisfaction.

The role involves building Morningstar's Global Career Development Center, overseeing coaching and internship programs, and leading learning initiatives to develop talent effectively.

Lead the regional customer support team, manage escalations, ensure prompt response to inquiries, and improve client satisfaction in the ESG domain.

The Product Consultant will support clients in using Morningstar's research products, ensuring a best-in-class service experience and maintaining expert knowledge of services offered.

Provide exceptional client service by addressing queries related to Morningstar's research and analytical products. Collaborate with internal teams to ensure client satisfaction and operational efficiency.

The Senior Employee Support Analyst will assist users with product issues, manage applications, build knowledge bases, and improve software. Requires strong communication and troubleshooting skills.