Top Customer Success Jobs

The Support Manager leads a team of specialists providing high-quality service for pre-tax products. Responsibilities include coaching, performance evaluation, ensuring compliance, and cross-functional collaboration to enhance client satisfaction.

The Appeals Support Specialist researches and resolves complex plan participant issues, acting as a liaison between various departments and ensuring exceptional customer service.

The Fund Custody Specialist manages client relationships and daily fund operations, including processing subscriptions, conducting transactions, and maintaining communication with clients.

The IT Operations Admin I supports technology applications, interfaces with Operations and Client Service, and resolves user issues while enhancing software performance.

Build and maintain client relationships, address concerns, support WPS and ESF products, and ensure service quality and retention.

The IT Operations Admin II provides technical support for application products, assists in system creation, conducts training, and analyzes data trends. Responsibilities include problem ticket resolution, documenting processes, and supporting software training programs.

The Health & Benefits Manager will enhance client satisfaction by delivering services efficiently, managing a team, and fostering strong partnerships with clients.