Top Customer Success Jobs

The Client Service role at JPMorgan Chase & Co. involves managing group email boxes, ensuring timely resolution of client queries, participating in client calls and meetings, providing MIS and KPIs, and improving processes. Strong communication, Fund Accounting operations knowledge, management skills, and attention to detail are essential for success in this role.

As a Client Service Associate at J.P. Morgan's U.S. Private Bank, responsible for maintaining client relationships, executing client transactions, and identifying business opportunities. Required to provide exceptional client service, adhere to firm's controls policies, and collaborate with internal teams. Preferred qualifications include a college degree and experience with financial products.

Lead the Client Success function for Chase Media Solutions, manage client success team, collaborate with sales, partner cross-functionally, gather client feedback, resolve issues, stay updated on market trends, and represent the company at events.

Take a lead role in acquiring, managing, and retaining meaningful relationships to deliver outstanding customer experiences. Responsible for ensuring adherence to KYC and AML policies, conducting reviews of client documentation, screening against relevant lists, and maintaining confidentiality of client information.

Client Implementation Associate role at J.P. Morgan involving project management for the implementation of financial products, client communication, and coordination with internal teams to deliver treasury solutions. Responsibilities include hosting scoping meetings, preparing statements of work, leading project status meetings, and supporting clients during production migration. Required qualifications include fluency in English, excellent communication skills, and a university degree. Preferred qualifications include Cash Management and Treasury knowledge, Project Management experience, and client-facing experience.

Client Service Senior Associate at JP Morgan Chase responsible for managing and resolving client requests related to treasury and cash management products. Develop long-term client relationships, conduct relationship reviews, and provide proactive solutions to enhance client satisfaction. Required skills include Data Analytics, Project Management, and excellent communication skills.

The Client Advisor is responsible for new client acquisition and retention in J.P. Morgan's Private Banking business, focusing on Ultra High Net Worth Middle Eastern clients. They will lead sales and implementation of investment, banking, and trust products to clients, build trust, and manage relationships effectively.