Top Legal Tech Customer Success & Experience Jobs

As a Customer Success Manager, you'll onboard clients, manage renewals, build relationships, and advocate for product improvements to ensure successful adoption of GC AI.

The Strategic Account Manager builds relationships with Fortune 1000 companies, manages customer accounts, provides insights, and ensures client satisfaction through outstanding service.

The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.

Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.

The role involves overseeing customer experience data measurement, synthesizing information to inform leadership, and collaborating across departments to align insights with business strategies.

The Growth Lead role focuses on developing paid search strategies to enhance client acquisition, optimizing campaigns, and collaborating with product teams to improve user experience and data infrastructure.

As a Corporate Support Representative, you will assist small business owners by solving tech and tax problems through calls and emails, while providing exceptional customer service and support.

The Client Success Manager leads onboarding for new clients, ensures platform adoption, manages relationships, identifies churn risks, and promotes growth by expanding service usage.

The Customer Success Enablement Manager drives training programs and resources for Customer Success teams, enhances communication, and manages strategic initiatives and onboarding processes.