Top Legal Tech Customer Success & Experience Jobs

Role involves processing legal documents, data entry, fulfilling customer orders, solving customer issues, and providing excellent service. Requires attention to detail and strong communication skills.

As a Client Service Representative, you will manage client relationships, respond to inquiries, and provide exceptional service while navigating various databases.

The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.

Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.

The role involves overseeing customer experience data measurement, synthesizing information to inform leadership, and collaborating across departments to align insights with business strategies.

The Growth Lead role focuses on developing paid search strategies to enhance client acquisition, optimizing campaigns, and collaborating with product teams to improve user experience and data infrastructure.

As a Support Specialist, you will handle customer inquiries, troubleshoot issues, write help content, and conduct live demos while supporting scaling operations.

As a Corporate Support Representative, you will assist small business owners by solving tech and tax problems through calls and emails, while providing exceptional customer service and support.

The Client Success Manager leads onboarding for new clients, ensures platform adoption, manages relationships, identifies churn risks, and promotes growth by expanding service usage.

Provide accurate, on-site interpretation in various settings, traveling to client locations. Maintain professionalism and uphold confidentiality during assignments.

Provide on-site interpretation services between English and target language. Ensure accuracy, professionalism, and cultural sensitivity while communicating with clients in various settings.

As an In-Person Interpreter, you will provide accurate on-site interpretation between English and your target language, maintain professionalism, and uphold confidentiality while responding to assignments primarily in medical, legal, and community settings.