Top Legal Tech Customer Success Jobs

The Account Manager will maintain client accounts, build relationships, ensure customer satisfaction, resolve issues, and meet sales goals.

The Customer Success Manager will manage a portfolio of Mid-Market and SMB clients, ensuring adoption and retention of Litify and Salesforce solutions, while providing best practices and driving satisfaction through strong communication.

The Development Officer will manage and grow a mid-level donor portfolio, creating strategies for donor retention and pipeline movement, while collaborating with teams to enhance fundraising success.

Intern will support the Multimedia team by assisting in video production tasks, including editing, research, and administrative duties, while gaining exposure to communications strategy.

The Legal Administrative Assistant provides clerical support to attorneys, manages assignments, oversees billing, and handles legal documents with attention to detail and organization.

The Sectors & Clients Coordinator supports business development and marketing activities, collaborates with teams, manages data tracking, and assists in strategic planning.

The role involves supporting attorneys and case managers with client files, handling administrative tasks, and gaining exposure to case management while training for a permanent Case Manager position.

The Case Manager in Training will assist attorneys and case staff, organize client files, and support various administrative tasks to prepare for a Case Manager position.

The Business Development Manager will align Freshfields' business strategies, manage proposals, collaborate with teams, and mentor junior colleagues in a hybrid work environment.

Lead external communications by drafting messages, managing a communications calendar, and collaborating with various internal teams to ensure customer understanding and engagement.

Provide senior-level administrative support to attorneys, including calendar management, travel coordination, client interaction, and document proofreading.

The Specialist, Attorney Support provides legal, executive, and project management support to attorneys, enhancing productivity and coordinating events. Responsibilities include managing calendars, preparing documents, and compiling analytics.

The Sr. Revenue Coordinator ensures accurate revenue operations, manages billing and collections, mentors junior staff, and supports revenue goals for assigned partners.

Lead and scale Harvey's law school program by managing relationships, defining strategies, and ensuring partners' success through training and support operations.

The Mass Claims Campaign Manager supervises teams to manage client documentation for legal cases, ensures operational efficiency, and communicates needs between teams.