Top Biotech Customer Success & Experience Jobs

The Associate Manager oversees centralized monitoring for clinical trials, focusing on risk management, data surveillance, and regulatory compliance while ensuring quality and participant safety.

The role involves defining and building the global customer engagement platform, owning the Salesforce CRM, and driving its evolution and integration with commercial workflows to enhance customer engagement.

The Purchasing Specialist will manage purchasing processes, vendor relationships, and ensure procurement aligns with sustainability goals while providing support in operational functions.

The Quality Control Analyst will perform analytical testing, including in-process, lot release, and stability testing while ensuring compliance with cGMP guidelines. They will also investigate discrepancies and support equipment validation and documentation for regulatory submissions.

Act as a liaison for client communications at Jennie Sealy Hospital, resolving specimen submission issues, handling specimen processing, and ensuring regulatory compliance.

The Inside Sales Training Specialist will design and implement training programs for the Patient Services team to enhance productivity and improve patient experience. Responsibilities include identifying training needs, delivering programs, tracking training effectiveness, and collaborating with cross-functional teams.

The Strategic Account Executive will drive adoption of Freenome's cancer detection solutions by networking with health systems, negotiating contracts, and collaborating with teams to implement tools that promote sales growth.

The Logistics Manager will design and implement inventory strategies, manage logistics operations, and ensure compliance with regulations while leading a team in the process.

This job invites interested candidates to submit resumes for future opportunities, allowing the recruitment team to consider them for upcoming roles.

As Partner Success hire, you'll manage onboarding and account activation, drive project execution, and collaborate with engineering while developing scalable processes.