Top Biotech Customer Success & Experience Jobs

The Head of Investor Relations will build and lead the IR function for a newly public biotech company, ensuring clear communication between the company and investors, drafting materials, and deepening scientific understanding.

The Retention Specialist will support participant recruitment and retention in clinical trials, develop engagement strategies, and collaborate with study teams to optimize recruitment efforts.

The intern will support analytical development and QC activities, conduct data analysis, and manage QC documents in a fast-paced, collaborative environment.

The Associate Account Manager supports the Account Manager in promoting wound care products, coordinating product availability, and providing education to healthcare personnel while aiming for sales growth.

The Director of Technical Customer Success leads customer relationships post-sale, ensuring value realization and growth through effective program management and technical expertise.

The Senior Customer Success Consultant will strategize solutions for clients, ensuring compliance with regulations, enhancing user satisfaction, and driving revenue through strategic engagements.

The Research Assistant I supports Clinical Research Coordinators by managing patient charts, data entry, and facilitating study activities, ensuring compliance with protocol guidelines.

As a Client Experience Specialist, you manage communication with patients and oncology offices, coordinate test orders, and support clinical testing operations, ensuring a seamless experience and timely reporting.

The EMR Success Manager leads a team ensuring customer success with EMR integrations, manages operations, drives technical leadership, and partners cross-functionally to enhance the integration experience.

The Junior Salesforce Administrator will manage Salesforce operations, support workflows, maintain data integrity, and assist cross-functional teams with Salesforce solutions.